2 CSR Jobs in Lansing, MI
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Abacus Service Corporation is Hiring a CSR Near Lansing, MI
Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a full-time position with opportunities for growth and advancement within our company.
Duties:
- Communicate with customers via phone, email, and chat to address inquiries, resolve issues, and provide product information
- Upsell additional products or services to customers when appropriate
- Conduct outbound calls to follow up on customer inquiries or sales leads
- Assist with data entry and maintain accurate customer records
- Analyze customer feedback and provide suggestions for improvement to management
- Collaborate with other departments to ensure prompt and effective resolution of customer concerns
Requirements:
- Fluent in English (both written and verbal)
- Bilingual in Spanish is highly preferred
- Excellent communication skills with the ability to actively listen and empathize with customers
- Strong problem-solving skills and the ability to think quickly on your feet
- Previous experience in customer service or sales is a plus
- Proficient in data entry and computer skills
- Ability to work in a fast-paced environment while maintaining attention to detail
We offer competitive compensation, including benefits such as medical, dental, and vision insurance. Additionally, we provide opportunities for career development and advancement within our organization. If you are passionate about delivering exceptional customer service and thrive in a dynamic team environment, we would love to hear from you.
Please note that all positions at our company are paid positions.
Job Types: Contract, Temporary
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
Job Summary
Temporary | Contractor
IT Outsourcing & Consulting
$37k-47k (estimate)
05/01/2024
05/01/2024
abacusservice.com
SACRAMENTO, CA
100 - 200
2004
Private
MICHELLE REUTER
$10M - $50M
IT Outsourcing & Consulting
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The job skills required for CSR include Customer Service, Problem Solving, Communication Skills, Attention to Detail, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a CSR. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CSR. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CSR positions, which can be used as a reference in future career path planning. As a CSR, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CSR. You can explore the career advancement for a CSR below and select your interested title to get hiring information.
If you are interested in becoming a CSR, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a CSR for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on CSR job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on CSR jobs
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Step 3: View the best colleges and universities for CSR.
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