Overview:

Abacus is currently seeking an Outbound Appointment Setter (on-site) to join our team comprised of creative and energetic employees, who are dedicated to delivering high quality customer service experience every day. Our agents make outbound calls to existing and potential customers while using a computerized system for tracking information, troubleshooting, and providing information about products and services. In addition, our agents schedule service appointments and update customer's accounts.

This is a position that offers growth opportunities within the company. We provide comprehensive training and support to help you succeed in your role as an Outbound Appointment Setter.

• 40 hour work weeks

Compensation: $20-$22/hr

What's in it For Me?

• Market Value Compensation
• Health Insurance
• 401K Retirement Plan with company match up to 30%
• Employee discount
• Paid Time Off
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment
• Coached and supported career growth

What Will I Do?

• Successfully make and handle high volume outbound customer service calls
• Make outbound calls to capture every opportunity that we have with the customer
• Maintain accurate customer information and scheduled appointment details
• Actively promote and sell new or additional services or products
• Build rappport with customers while maintaining call control

Do I have What it Takes?

• High School Diploma or GED preferred
• Previous ustomer service experience preferred, but not required
• Sales inclined
• Basic computer proficiency, particularly with Microsoft applications
• Experience with Service Titan is a plus.
• Must be fluent in reading, writing and speaking English and must be able to sit for long periods of time.
• Ability to commute/relocate to Houston, TX, 77032

• Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.