The ideal candidates have law office experience, medical experience or insurance experience.

The Case Coordinator keeps legal cases organized by establishing and organizing files, monitoring calendars, meeting deadlines, documenting actions, inputting information into file database and case management software, and confirming case statuses with attorneys. The successful Case Coordinator accomplishes goals by accepting ownership for accomplishing varying tasks as assigned by multiple attorneys, paralegals and legal secretaries in this fast paced and busy law firm. The ideal candidate for this role is an individual with entry-level healthcare experience, law office experience, or call center experience focusing on customer experience through effective problem resolution.

Responsibilities and Duties:

• Completes administrative duties such as making copies, typing documents, responding to emails and telephone calls, and preparing mail.
• Corresponds with counsel, courts, and clients.
• Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, graphics, and coordinates case information.
• Maintains contact lists for several attorneys by ensuring client satisfaction throughout the life of the case.
• Maintains client confidence by keeping client/attorney information confidential.
• Other duties and tasks as assigned by legal secretaries, paralegals, attorneys and upper management.

Skills and Qualifications:

• Ability to demonstrate quick learning and work in a fast-paced environment with strict deadlines.
• Computer literacy and excellent typing skills through navigation of multiple software systems simultaneously.
• Proficiency with Microsoft 365
• Excellent Communication skills
• Transcription and dictation experience is a plus
• Ability to juggle multiple activities and work under pressure.
• Time management skills and attention to detail.
• Problem Resolution with ideal client experience in mind
• Bilingual in Spanish is preferred skill.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• No travel

Education:

• High school or equivalent (Required)

Work Location: In person