Description

Basic Function:Become familiar with store operations and company procedures by performing assigned duties, responsibilities, and projects. The trainee will learn about the day-to-day operations, performance, and profitability of an assigned store. This includes assisting in ensuring operational standards and customer service levels are met and financial standards and goals are achieved.

Reporting

Reports directly to the General Manager and Regional Manager

Supervises

Non-supervisory position 

Primary Responsibilities

• The acquisition and maintenance of customers
• Close lease agreements when required
• Complete Quality Control Calls on all new lease agreements within 1 business day of delivery when necessary
• Responsible for ensuring and learning renewal activity process 
• Assist in monitoring the back door whenever inventory movement occurs
• Facilitate and reconcile inventory by Wednesday of every week, when necessary, as instructed by the General Manager
• Train on how to personally authorize all returns in the absence of the General Manager
• Safeguard all company assets
• Ensure accurate and timely bank deposits
• Learn how to maintain company vehicles within safe operating standards
• Learn to train and develop store associates
• Assist in achieving planned growth and profit goals
• Assist in ensuring the execution of all customer service programs, company guidelines, and policies
• Provide a safe, clean environment for customers and associates
• Assis on ensuring adequate availability of merchandise at all times in the absence of the General Manager
• Assist in accurately reporting financial measures and transactions
• Assist in Planning and organizing strategy to meet or exceed forecasted financial goals
• Assist in ensuring published hours of store operations are met
• Ensure all returned merchandise is quality assured, reclassified, and priced.

Requirements

Position Requires

• Strong leadership skills
• Good communication and interpersonal skills
• Professional appearance
• High level of energy
• Demonstrated selling skills

Licensure and Background Requirements

Satisfactory MVR (driving record), DOT physical/certification in states that require it, drug screen, criminal background investigation with job performance reference check and required testing, a valid driver’s license, and compliance with the Company’s Driver Qualification Policy.