1 Customer Account Manager Job in Middlesboro, KY
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Aaron's / Fairway Leasing, LLC is Hiring a Customer Account Manager Near Middlesboro, KY
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At Aaron’s/Fairway Leasing we are dedicated to the safety and well-being of not only our customers but our dedicated associates.
Do you have retail and management experience that you would like to put back to work? We have an Assistant Store Manager role in a safe environment:
Customer Account Manager - Collections
Primary Responsibilities:
- Manage the collections process
- Counsel customers to gain timely lease/merchandise renewals
- Confirm customer identification, collect money and obtain customer signatures on lease agreements
- Contact customers who have not renewed merchandise agreements
- Monitor customer payment history and habits and make recommendations to support the customer to ownership
- Maintain customer contact over the phone and through home visits
- Update customer information and maintain accuracy
- Achieve monthly account goals
- Review and close lease agreements with customers
- Act as a key holder as necessary
- Facilitate returns in collaboration with General Manager
Customer Account Manager - Collections
Qualifications/Requirements:
- RTO EXPERIENCE PREFERRED
- Two years of retail, restaurant, or related management experience
- Excellent interpersonal relationship skills for daily customer contact
- Strong telephone manners
- Neatly groomed, professional appearance
- Valid driver's license
- Routinely lifting, loading, and "dollying" merchandise 50-300 pounds
- Satisfactory MVR (driving record), D.O.T. physical and drug screen, criminal background investigation with job performance reference check and required testing
Customer Account Manager - Collections
We Offer:
- Extensive Training Programs and Excellent Potential for Upward Mobility
- 5 day work week with ALL Sundays off!
- Hourly wage Bonus & Commission opportunities
- Medical, Dental, Vision, & Life Insurance benefits
- Matched 401K plan after 1 year
- Paid Time Off
- Paid Holidays
- Employee Purchase Discounts
- Referral Program
Aaron’s is an Equal Opportunity Employer
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
- Commission pay
Travel requirement:
- No travel
Experience:
- Retail management: 1 year (Required)
- Management: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Middlesboro, KY 40965: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$81k-111k (estimate)
02/19/2023
05/16/2024
The job skills required for Customer Account Manager include Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Account Manager positions, which can be used as a reference in future career path planning. As a Customer Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Account Manager. You can explore the career advancement for a Customer Account Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Account Manager job description and responsibilities
A good Account Manager must be customer focused to build trust with customers.
01/24/2022: Baton Rouge, LA
Manage the collections process while acting as a customer counselor by discussing benefits of timely lease agreement renewal payments.
01/17/2022: Tuscaloosa, AL
Providing technical support to customers before and after-sales.
02/18/2022: La Crosse, WI
Stimulated customer retention through engagement of new group administration and establishing accuracy and completeness.
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The Customer Account Manager will lead the upsell and renewal strategy within a defined territory.
02/14/2022: Rochester, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Account Manager jobs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
02/02/2022: Rock Hill, SC
Schedules customer meetings and travels to customer locations as required.
02/11/2022: Lowell, MA
Think about the skills needed to handle an angry customer.
02/09/2022: Biloxi, MS
Establish a dynamic team, and restructure as appropriate.
02/10/2022: Albany, NY
Upsells should align with customer goals.
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Step 3: View the best colleges and universities for Customer Account Manager.
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