JOB DESCRIPTION

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do.

We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Why Work For Us?

• 401k Matching $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
• Collaborative Environment AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program

MUST LIVE IN UTAH

Summary

At AAA, our purpose is to serve our Members. Whether on the front lines or behind the scenes, everyone in our Emergency Road Services group is instrumental in creating outstanding Member experiences.

One of the most important ways in which we do that is by helping Members in their greatest time of need, when they are stranded on the side of the road.

Being a Call Receive Hero is rewarding and meaningful but takes great willpower, hard work, and emotional strength.

Essential Functions

Enjoy a fast paced environment; handling 75 - 100 calls per shift

Be skilled at using multiple applications simultaneously and navigation tools like Google maps

Deliver extraordinary customer service to our Members by using sound judgment to make decisions that adhere to policy and procedures

Demonstrate empathy, problem solving, and listening skills to assess Member safety and be able to provide clear and proficient verbal and written communication

Be reliable to work a schedule that may include weekends / holidays and adhere to your assigned work schedule

Enjoy working from home and have a dedicated work space free of distractions / noise that includes a desk, chair, etc, along with the ability to hardwire your internet connection

Work Environment / Physical Requirements

Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences.

Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.

Indeed

Please note that you will be asked to complete a candidate assessment following your application, via email. Your application will not be considered until the assessment has been completed.

$19.00 hourly starting pay

Last updated : 2024-05-23