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Work schedule: Monday-Friday 8:45am-5:15pm: 40-hours per week. At least 2 Saturdays per month, 8:45am-1:15pm; when working a Saturday, can opt for a full or 1/2 day off during the M-F work week. At times, business needs may require an earlier arrival and/or later departure.
Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?
At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.
As Member Service Counselor – Branch, you will provide sales and service to members in the areas of membership, reservations, and other branch products and services both in-person and over-the-phone. In select states, provide registry services and ensures compliance and state regulations are met. The Member Service Counselor will achieve assigned standards for sales and referrals, recommend club products and services, and embody club mission and value statements with all interactions.
What you will do:
Education
High School Diploma or GED Required
Experience
Customer Service with a focus in Sales Required and Experience with proper cash handling procedures Required
Licenses and Certifications
Skills
Think, Act & Be Safe. Ability to maintain confidentiality. Encourage, build, and maintain mutual trust, respect, and cooperation with others. Ability to listen to, understand, and communicate with others by telephone, in written form, electronically, or in person. Strong sales skills; ability to learn, recommend & sell products and services while maintaining a high level of customer service. Ability to proactively and consistently close sales and generate referral opportunities by assessing customer needs, cross selling and up selling products and services. Knowledge of proper cash handling procedures including completing deposits. Ability to operate a computer with relevant software applications.
Full Time
$37k-45k (estimate)
03/31/2024
05/30/2024
northeast.aaa.com
RAYNHAM, MA
1,000 - 3,000
1925
VENILIA SOUSA
$50M - $200M