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AAA does a lot of things. Above all else, our job is to help. Whether it be a member broken down on the side of the road or the family looking to take their first big trip together, we are here to help, and our members trust us to do so. From completing one of the many transactions we do for members face-to-face in our offices to making sure software is up to date so those transactions can be completed and everything in between, we are all here to help our members and help each other to make sure the member walks away knowing they got the best service possible. The Manager, Branch Operations is an important piece of this process.
The Manager, Branch Operations leads branch team to achieve meaningful business results. They manage daily branch operations and is responsible for ensuring a remarkable personal experience is delivered to all customers.
Essential Functions:
1. Leads team.
2. Committed to delivering a positive customer experience.
3. Achieves all business goals.
4. Manages branch operations.
What We Offer:
About AAA of Central Pennsylvania
For over 100 years the name AAA has been synonymous with exceptional service. Whether it be roadside assistance, travel, financial products, or insurance nationally we have over 60 million members who appreciate the value and peace of mind that our services provide. Come join our team and be a part of the AAA legacy!
Selected candidate will be required to successfully complete pre-employment assessments, a criminal background check and drug screen.
Work Culture
Here at AAA Central Penn, we value our sense of community which is evident in the events planned throughout the year. We value diversity and create an environment where everyone can be their true selves and every voice matters.
AAA Cares: AAA Central Penn has a proud tradition of supporting local non-profit organizations that have a positive community impact. In fact, commitment to community is one of our core values that guide our efforts to meet the needs of members and the communities we serve. AAA Cares promotes volunteerism and rewards team members volunteer activity. The initiative is team member-driven, team-spirited, and solidly supported by AAA Central Penn leadership.
Flexible work culture: Our mission is “We exist for our members and will judge everything we do by how well it serves their needs”. So yeah, we work hard. We also work hard to create an open, collaborative, and flexible culture.
Employee Engagement Activities: We love what we do and we’re proud of our team. We recognize birthdays and employee anniversaries. We also have quarterly and annual recognition events, contests and trivia, an annual company-wide event, and many other opportunities to share our appreciation and have FUN at work! Not only is this company-wide, but individual departments and offices as well. We also have opportunities to be involved with various committees that focus on topics like employee safety, wellness, and engagement.
AAA Central Penn is proud to be an equal-opportunity employer: EOE/M/F/D/V
Full Time
$91k-119k (estimate)
03/28/2024
05/13/2024
aaacentralpenn.com
CARLISLE, PA
25 - 50
Private
DEB RAILING
<$5M
The following is the career advancement route for Manager, Branch Operations positions, which can be used as a reference in future career path planning. As a Manager, Branch Operations, it can be promoted into senior positions as a Retail Store Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Manager, Branch Operations. You can explore the career advancement for a Manager, Branch Operations below and select your interested title to get hiring information.