Job Overview:
We are seeking a friendly and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience during their stay.

Responsibilities:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Handle guest requests and resolve any issues or complaints promptly
- Maintain a clean and organized front desk area
- Process payments and maintain accurate records using the POS system
- Assist with stocking supplies and maintaining inventory levels

Skills:
- Excellent communication skills, both verbal and written
- Basic math skills for handling cash transactions
- Proficiency in using a cash register or POS system
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy
- Fluent in English; additional languages such as Spanish or other multilingual abilities are a plus
- Technical sales knowledge is an asset

- Technical knowledge in HVAC is an asset

We offer competitive pay rates, commission on sales and provide training to ensure your success in this role. If you are a motivated individual with a passion for hospitality, we would love to hear from you.

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 – 44 per week

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Miami, FL 33122: Relocate before starting work (Preferred)

Work Location: In person