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We’re growing again and need a Client Support Representative to join our team!
A2Z Sync is a disruptor in the automotive industry—transforming the sales process into a transparent experience for customers and providing the tools necessary for dealers to transact.
Overview
Team members in this position are responsible for answering client inquiries on our software. The responsibilities of this position include effectively handling client support inquiries by phone, chat, and email while proactively collaborating with the team. Team members will also be responsible for adjusting system configurations and performing other tasks as required.
Our office is located in the Denver Tech Center (DTC) in Greenwood Village, CO, but this position can be 100% remote . You’ll be expected to be available during core “office hours”, which are based on US Mountain Time.
Responsibilities
Skills and Experience
Required
About A2Z Sync
A2Z Sync is a fast-paced and innovative automotive SaaS company seeking to make life better for our customers. We offer you a fun, casual, and collaborative culture, while fostering an environment where you work hard, see your results, and feel your impact. We are committed to our employees, and this starts with providing benefits that allow you to care for you and your family.
Mission
To make the complex journey of automotive retail simpler and more profitable.
Values
Here’s how we are doing it:
A2Z Sync is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, basis of disability or any other federal, state or local protected class.
remote workFull Time
$32k-41k (estimate)
04/22/2024
05/05/2024
a2zsync.com
Englewood, CO
<25
The following is the career advancement route for Client Support Representative positions, which can be used as a reference in future career path planning. As a Client Support Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Representative. You can explore the career advancement for a Client Support Representative below and select your interested title to get hiring information.
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Client support representatives manage client relationships and provide customer support.
02/19/2022: Chattanooga, TN
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02/02/2022: Asheville, NC
They also ensure compliance with standards established procedures for addressing client concerns.
02/03/2022: Kansas City, MO
Client support representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
01/27/2022: Ventura, CA
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
03/21/2022: Medford, OR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Support Representative jobs
For this kind of job u need to practice active listening and learn to empathize with your customers.
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Familiarity with your products or services can do good for you as you work as customer support rep.
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Soft skills like Teamwork, Customer Satisfaction, Problem Solving, Negotiation and Communication are essential for Customer Support Representative roles and jobs.
01/27/2022: Wichita Falls, TX
Step 3: View the best colleges and universities for Client Support Representative.