***Position is located in Southfield, MI, not remote***

A2 Hosting is currently seeking an experienced Data Center Technician to join our team. The Data Center Technician will manage both local and remote data centers with our primary location being in Southfield, MI. On a day to day basis, you will work to ensure uptime for all of our customers, racking new hardware, diagnosing and replacing failed components, and coordinating the actions of remote hands in our remote data centers.

SPECIFIC ROLE INFORMATION

Location: Southfield, MI

This position is NOT Remote. Candidate must be able and willing to commute to our data center in Southfield, Michigan for their shift.

Shift: Monday - Friday, 7:00am- 3:00pm Eastern Time.

What you'll do

Perform ongoing maintenance on servers and network equipment

Respond to server and network component failure issues and maintain communications and support to team members as needed

Run hardware diagnostics and replace failing parts to ensure continuous performance and maximum uptime

Provide guidance on capacity planning to ensure sufficient capacity at each data center

Upgrade internal system components, including CPUs, memory, hard drives, and networking equipment components

Document processes and keep thorough event logs

Identify, research, and advise on the procurement of new data center equipment

Research and stay informed of emerging tools, trends, and technologies that would be beneficial to the data center team and organization as a whole

Troubleshoot with hardware vendors to determine and resolve complex hardware issues

Work with remote datacenters to assist with hardware replacements

Skills and Requirements:

A minimum of 3 years experience as a Data Center Technician, with in-depth knowledge of data center environments, servers, and network equipment

Experience working with Linux; especially focusing on hardware management including MDADM, LVM, ZFS, etc.

Extensive experience in installing, monitoring, and maintaining data center equipment

Ability

Team focused mentality with the ability to collaborate, communicate, and problem solve alongside team members at all levels of the organization

High level of p roficiency in creating and maintaining thorough documentation

Exceptional verbal and written communication skills; ability to read, write, and speak effectively in English to communicate with team members and leadership

Must be able to lift, push, pull, and carry items up to 50 pounds regularly and up to 75 pounds occasionally

Must be able to stand and walk for extended periods during the workday, with frequent bending, stooping, and kneeling required to access equipment at various heights

Ability to work in a high-noise environment with potential temperature variations, such as hot aisles and cold aisles in the data center

Research shows that women and people from under-represented groups often apply to jobs ONLY IF they meet all of the qualifications. However, no one ever meets 100% of the qualifications, nor should they. A2 Hosting focuses on hiring people, not just skill sets, and encourages you to apply, even without meeting every qualification. We look forward to your application. A note on the location: Aside from our data center team, A2 Hosting is a fully remote organization with a globally distributed workforce. With that, there is a lot of flexibility on where our team members can work, although there may be position specific limitations or requirements for the role. Additionally, since each state in the US operates as an independent entity, companies must have business licensing to hire in each state. Because of that, A2 Hosting is not able to hire in all states. At this time, we are licensed to hire in the following states: AR, AZ, FL, GA, IN, KY, MD, MI, NC, OH, OK, OR, PA, SD, TX, UT, VA, VT, and WI.

US-based candidates who do not reside in one of the above states are unable to be considered for employment at A2 Hosting. Why Work for A2 Hosting:

A2 Hosting provides a collaborative and team-focused work environment with a focus on training and development for all of our team members. We strive to promote from within, provide growth opportunities, and encourage our team members to embrace the curious and passionate core values that drive us forward. Additional benefits, based on location, are below: Benefits for ALL Team Members, regardless of location:

Generous amount of Paid Time Off (PTO) hours, available DAY 1!

The ability to work from home; positions are 100% remote (aside from our data center team)

Paid parental leave

Free hosting services (we want our team to see why we're the best!)

US Specific Benefits (for US based team members only):

Subsidized health insurance - A2 Hosting pays a substantial portion of insurance costs for our team members

Low-cost, high coverage dental and vision insurance options

Company-matching 401(k) plans (Traditional and Roth available)

Company-sponsored life and disability insurances

About A2 Hosting: In 2001, our CEO, Bryan Muthig, started A2 Hosting from a two-room office in Ann Arbor, Michigan. With a mission to help the world succeed online, he wanted to make it easier for people to thrive on the internet. Fast forward to over two decades later, Muthig has used his passion and strong technical background to build a globally recognized web hosting company, with data centers all over the world. Even with this growth, A2 Hosting hasnt strayed far from our roots. Today, with almost 200 passionate team members around the globe, we use our knowledge, skills, and resources to help our clients bring their digital visions to life every day. Continuously driven by our core values, we focus on creating world-class customer service interactions for new and current clients, regardless of their technical expertise. That passion, paired with continuous curiosity and desire to provide fast, user-friendly service, is the reason we have been successful for the last 20 years. Ready to bring your passion to the team? Apply now, we look forward to speaking with you.

FOR US-BASED CANDIDATES: A2 Hosting is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster E-verify Right to Work Poster

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