About us

For almost 20 years we have been serving TN and AL with patient-focused care in the highest quality standards. We are a custom orthotic and prosthetic provider specializing in pediatrics.

Job Overview:

We are seeking a detail-oriented and organized Billing Specialist to join our team. As a Billing Specialist, you will be responsible for managing and processing accounts receivable transactions, ensuring accuracy and timeliness, sending out reconsiderations/appeals and calling on denied claims. This role requires strong analytical skills and the ability to work with numbers effectively.

Duties:

· Process accounts receivable transactions, including invoicing, posting payments, and reconciling discrepancies.

· Monitor customer accounts for overdue payments and follow up with customers to collect outstanding balances.

· Collaborate with other departments to resolve any billing or payment issues.

· Provide exceptional customer service by responding to inquiries and resolving any billing disputes or discrepancies.

· Identify and resolve any recurring claim denials/issues.

· Accept patient or insurance company telephone inquiries and assist by providing excellent customer service.

· Assisting coworkers with scheduling appointments when needed

· Contacts insurance companies to follow up on appealed claims. Holds insurance company accountable for timely resolution of all appeals submitted.

· Drafts written letters of appeal on various types of denied claims utilizing standard letters as well as customized letters depending on the denial.

Qualifications:

· Previous experience in posting insurance/patient payments.

· Proficient in basic math skills

· Ability to read, understand, interpret, and resolve payer denials.

· Excellent data entry skills with a high level of accuracy

· Ability to perform 10-key typing efficiently.

· Strong mathematical skills for calculations and reconciliations

· Familiarity with ICD-10 coding is a plus.

· Must have PC basic skills and basic skills on MS Excel, Word, and Outlook (Microsoft office products)

· Ability to research payer regulations and determine appropriate collection action.

· Working knowledge of medical terminology

· Ability to express ideas effectively using oral and written communication.

· Ability to apply time management and organization skills to achieve goals.

· Excellent customer service skills with patients and ability to work with the public.

· Team Player

· Self-Motivated.

Benefits:

- Competitive salary based on experience

- Health insurance coverage

- Retirement savings plan options

- Paid time off and holidays

If you have a strong attention to detail, excellent organizational and communication skills, and a passion for numbers, we encourage you to apply for the position of Billing Specialist. Join our team and contribute to the financial success of our organization.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• No weekends

Work Location: In person