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At A.I.M. Mutual Insurance Companies, we are committed to setting the standard in service excellence. We are guided by our founding principles to help employers effectively manage their workers’ compensation program, providing quality services to injured workers and creating safe workplaces. We are one of the largest regional workers' compensation specialists, and we credit our staff for putting their service-oriented work ethic and workers' compensation insurance knowledge into practice, every day, in all they do.
What we do...We provide a workers' compensation experience that ensures peace of mind for all.
Why we do it...To protect and support the well-being of all New England workers and their families.
How we do it...
What You'll Do
This fast-paced, highly rewarding entry-level position is all about helping people with a focus on customer service, and is the first point of contact when a worker is injured at work. The Claim Representative handles the claim process from beginning to end; working closely with injured workers, employers, doctors, insurance companies, as well as co-workers in other departments within the company. The Claim Representative manages the claim process and treatment plans, with the goal of getting an injured worker back on the job as soon as possible.
This position offers a hybrid working schedule after an initial training period.
We're looking for someone that:
At A.I.M. Mutual Insurance Companies, we are committed to building a diverse and inclusive workplace, and we believe that all people are capable of great things. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway!
Why work for us?
A.I.M. Mutual has been named one of the Best Places to Work in Insurance in 2023 by Business Insurance magazine, a national industry-wide publication, and has also earned the 2024 Best Place for Working Parents business designation.
We proudly offer robust compensation and benefits packages, including:
We recognize the importance of having a highly experienced staff to meet day-to-day customer needs. Come be a part of a great team of people that strives to surpass customer expectations every day. Working for A.I.M. Mutual is not just a job, it’s a career.
Pay Philosophy
The typical starting salary range for this role is determined by a number of factors; including, but not limited to - qualifications, relevant education, certifications, experience, skills, performance, travel requirements, and business or organizational needs. We may ultimately pay more or less than the posted range, and the range may be modified in the future, but we in good faith believe this is what we would pay for this role as of the time of posting. The full salary range for this role reflects the competitive labor market for all employees in this position across our industry and provides an opportunity to progress and develop within the role.
Thank you for your interest in joining the A.I.M. Mutual Insurance team!
Full Time
$47k-59k (estimate)
05/17/2024
05/30/2024
aimmutual.com
Holyoke, MA
100 - 200
The job skills required for Claim Representative include Customer Service, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Claim Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Claim Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Claim Representative positions, which can be used as a reference in future career path planning. As a Claim Representative, it can be promoted into senior positions as a Claims Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Claim Representative. You can explore the career advancement for a Claim Representative below and select your interested title to get hiring information.