Overview:

We are seeking a dedicated Service Writer to join our team. The ideal candidate will have a passion for the automotive industry and exceptional customer service skills. The ideal candidate will also be able to adjust in a fast paced environment and shift to the shop for automotive upfitting as needed.

Duties:

- Interact with customers to determine their service needs and provide recommendations

- Schedule service appointments and communicate effectively with the service department

- Prepare accurate repair orders and ensure all necessary information is documented

- Coordinate with technicians to ensure timely completion of services

- Update customers on the status of their vehicles and any additional repairs needed

- Handle customer inquiries and complaints in a professional manner

- Maintain organized records of service orders and invoices

- Assist in the shop as needed to help with all needs from day to day

- Adapt to the fast paced environment of switching at a moments notice from service writing to upfitting customer automobiles in the shop.

Skills:

- Strong customer service skills with a focus on satisfaction

- Understanding of mechanical concepts to effectively communicate with technicians

- Experience in automotive sales or familiarity with auto body repair is a plus

- Ability to multitask in a fast-paced environment and prioritize work efficiently

Join our team and enjoy a dynamic work environment where your skills are valued and opportunities for growth are available. Apply now to be part of our dedicated team!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Paid time off

Day range:

• Monday to Friday
• No weekends

Shift:

• Day shift

Ability to Relocate:

• Chattanooga, TN 37421: Relocate before starting work (Required)

Work Location: In person