SUMMARY

Understands overall project support requirements, including facilities, personnel, and safety. Assists with the coordination’s on-site project crew to ensure effective and economical success. Maintains logistical support sequences and time phasing. Anticipates logistics problems related to operational areas and environmental human factors and recommends contingency requirements and solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Staff Supervisory Practices

•Able to establish and maintain a strong customer focused working relationship.

•Strong analytical skills to improve and understand the range of project plans.

•Able to read and interpret floor plans, and the ability to draw a basic set of as-built plans.

•Demonstrated capability for resolving logistical, technical and crew issues.

•Able to assess progress and make logistical changes to improve project success.

•Able to execute project work plans based on schedules and revise as appropriate to meet changing needs and requirements, and ensure maximum efficiency.

•Act as liaison with customer to maintain delivery schedules.

•Identify resources needed and assign individual responsibilities.

•Minimize Company exposure and risk on project.

Commercial Relocation Crew Lead

•Possess intricate knowledge of effectively running / managing a commercial relocation.

•Act as Company liaison between customer and Company on job site.

•Maintain cost effective and time sensitive move schedule to meet customer’s needs.

•Effectively utilize crews, assigning specific tasks to ensure maximum efficiency.

•Successful, completion of commercial relocation training program.

•Knowledge of proper packaging / handling techniques for high value products.

•Inter act with Building / Property Management to schedule loading dock / elevator usage.

•Possess and maintain a Driver’s License, with the ability to qualify to drive a company passenger van is a plus.

Communication

•Facilitate safety huddle and project scope briefing with crew prior to job start.

•Maintain regular status updates with project team.

•Keep project team well informed of changes within the client’s organization.

•Effectively communicate relevant project information to Project Manager, if assigned leads.

•Resolve and/or escalate issues in a timely fashion.

Technical Understanding

•Understand Internet, Intranet, Extranet and client/server architectures, desirable.

•Possess a thorough understanding of our reporting capabilities.

•Maintain awareness of new and emerging technologies and the potential application on client engagements.

Leadership

•Mentor others to develop as leaders while serving as a role model.

•Consistently acknowledge and appreciate each team member's contributions.

•Inspire co-workers to attain goals and pursue excellence.

•Identify opportunities for improvement and makes constructive suggestions for change.

Teamwork

•Effectively utilize each team member to his/her fullest potential

•Motivate team to work together in the most efficient manner

•Keep track of lessons learned and share those lessons with team members

•Mitigate team conflict and communication problems

Client Management

•Understand and manage client expectations

•Develop lasting relationships with client’s personnel that foster client ties

•Communicate effectively with client to identify needs and evaluate alternative business solutions

•Continually seek opportunities to increase customer satisfaction and deepen client relationships

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: 

High school education or GED equivalent is required. At least three (3) years of commercial or household goods relocation related experience is required.

LANGUAGE SKILLS 

Ability to read, analyze, and interpret general job-related documents, floor plans, and maps. Ability to write job site reports and lessons learned is a plus. Ability to effectively present information and respond to questions from groups of managers, clients, and customers. 

MATHEMATICAL SKILLS 

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply concepts of basic algebra and geometry is a plus.

REASONING ABILITY 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS 

Working knowledge of MS Word, Excel, and Outlook is a must.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•The employee is frequently required to stand; walk; use hands and fingers to handle and feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. 

•The employee is occasionally required to sit. 

•The employee will be expected to physically lift and/or move items weighing up to 50 pounds. 

•Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts.

•The noise level in the work environment is usually moderate.

•This position may require employee to work shifted/off hours; to include nights, weekends and holidays.

EOE, including disability/vets