Description

SUMMARY & PURPOSE OF POSITION:

Under the supervision of the Loan Servicing Manager, performs a variety of Loan Servicing functions in connection with Commercial, Real Estate and consumer loans including processing the final closing and distribution of paid loans, preparation of payoff demand statements, and maintenance, tracking and review of all pending loan documents and exceptions.

POSITION-SPECIFIC RESPONSIBILITIES:

• Input and verify loan data on all loans.
• Input and verify escrow information, which includes, but is not limited to, PMI, Insurance (hazard, flood, Master (Condo/Association)), and taxes (county, city, mud, school, etc).
• Verify escrow payment information by running a trail escrow analysis.
• Verify flood certificate information.
• Input and verify Legal Descriptions.
• Check adjustable-rate mortgage (ARMS), and other structured loan types.
• Generate and upload loan documents in the system.
• Perform research and follow-up on outstanding problems.
• Cross train in all loan boarding tasks.
• Perform additional duties as assigned

Qualifications

SKILLS, ABILITIES, EXPERIENCE REQUIRED:

• Fluency in Spanish is a requirement for this role for engaging with Spanish-speaking clients/customers
• Sound judgement, problem solving and decision-making skills
• Demonstrated advanced communication skills (oral and written)
• Possess strong personal computer skills including experience in Microsoft Windows, Excel, Word, and Outlook