Overview

Sr. Production Support Analyst – shift work

long-term contract; Alexandria, VA (Remote)

• Tier One Technologies is looking for a Sr. Production Support Analyst specializing in Linux servers and Oracle Database. This is going to be a 100% remote position.
• The candidates will work 4X10 hour days rotating, 7 days per week. The shift hours will start at 6PM.
• The initial training will be for 4 consecutive weeks during daytime, 8AM-4:30PM.
• SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.

Responsibilities

• Work across designated teams to ensure applications are fully available to all stakeholders and customers.
• Assist development teams in deployments, routine patching and system application monitoring / troubleshooting.
• Analyze and evaluate complex data file processing, help translate customer reporting requirements and create reports, and provide application testing and validations.
• Lead incident response calls and contribute / create after action reports.
• Serve as an effective liaison between business and technical teams.
• Successfully lead Production Support Application Monitoring in real-time.

Qualifications

• A Degree from an accredited College/University in Software Engineering, Computer Science, or related discipline is preferred.
• 10 years of experience in software development and/or related field.
• Strong working knowledge of SQL. Ability to understand and write complex SQL using select statements, views, joins, indexing and to create report data.
• Demonstrated experience using UNIX commands to manage production Linux servers, including creation and maintenance of shell scripts to manage application maintenance activities.
• Demonstrated experience using SQL query on Oracle Databases to perform Database lookups.
• Ability to lead as a Critical Incident Manager to restore production applications impacting events.
• Ability to quickly respond to system alerting to reduce application downtime to customers.