A&A is a leader in the commercial janitorial industry. With offices across the country, A&A services a diverse portfolio including commercial office buildings, schools, hospitals, government facilities, industrial buildings and many more. Founded in 1973, A&A has been committed to providing clean and safe environments for building occupants supporting our pledge to always put People First™.

A&A is looking for a Full Time Bilingual Janitorial Site Manager for our Bronx location. The focus of the role is to provide day-to-day support to the operations team while they are out in the field. Salary position $60,000.

This role will encompass the following responsibilities:

Please follow link to apply

https://careers-aaefs.icims.com/jobs/1147/bilingual-site-manager/job

Mid-shift hours from 10:30 am to 7pm

· Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues.

· Support Operations team by taking preventive action to mitigate company damages

· Identify corrective action and programs to remedy constant trends, which result in organizational losses and problems.

· Conduct customer service surveys.

· Forward customer complaints to proper Directors and/or Operations Managers.

· Follow up on customer complaint’s/request, status with clients, Directors, Managers, or Supervisors.

· Update and maintain MSDS (Material Safety Data Sheets).

· Maintain and follow up on all Radios, Equipment and transportation repairs.

· When needed will assist Operations Manager with e-mails, follow-ups, and letters.

· Assist with other duties and projects as assigned.

Experience Preferred:

· Two to three years’ experience in customer service, medical facilities

· Computer literate: Microsoft word, excel, Windows

Physical Requirements:

· 75% Walking and 25% Sitting.

· Lifting up to 50 pounds

Required education:

· High school or equivalent

Required experience:

· Supervising: 2-3 years

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Language:

• Spanish (Required)

Work Location: In person