Job Summary: This role assists in the practice of veterinary medicine and surgery. Technicians may perform all the functions related to any medically related procedures under the direct supervision of the Doctors or Hospital Manager. Responsible for care of all pets in the hospital’s care. Delivery of excellent customer service to clients. The position should be able to improve the quality of care given to patients and aid the practice in achieving greater efficiency and productivity to the hospital. Supervisory Responsibilities: None Duties/Responsibilities: Responsible for client communication (verbal and written) regarding all aspects of the client’s pet. Assist in discussing treatment plans, provide data entry for those plans for documentation. Medical record management through practice management software program. Ability to gain compliance on treatment plans and to educate clients. Assist in surgery care relative to pre-anesthetic protocol, anesthesia monitoring, and post-operative care. General duties include dispensation of medication, performing x-rays, performing blood draws, placing catheters, obtaining samples, providing treatments, running diagnostic equipment, nursing care, vaccine administration, and animal restraint. Utilization (set-up, breakdown, cleaning, maintaining) of medical equipment. Client engagement and delivering WOW customer service is an important aspect of the role. Cleaning all areas of the hospital. Assist with CRS and Kennel functions when called upon. Required Skills/Abilities: Excellent communication and interpersonal skills Compassion and empathy for pets, clients, and staff Proficiency in Veterinary Technician Skills Detail Oriented Education and Experience: Preferred but not required: *CVT – Certified Veterinary Technicians have completed an Associates Degree in Veterinary Technology and have successfully passed the national exam. Physical Requirements: Must be able to lift at least 40 pounds. Standing for long periods of time, walking, sitting, squatting, pushing, pulling, using hands and fingers for technical and administrative work. May have extended periods of time viewing computer screens and reading. Since opening our doors in 1984, the AZPetVet family has grown to include 22 small animal, general practice hospitals in the Greater Phoenix Metro area. Bonded by our commitment to provide WOW service to our clients and patients, we are humbled and honored each day to work alongside such a dynamic and diverse team of incredible professionals. Driven by our core values of collaboration, courage, compassion, and creativity, AZPetVet employees embrace the opportunity to make a difference in our own backyard. We thrive on building lasting relationships, integrate seamlessly into our local communities – both as a veterinary practice and in our charitable endeavors, and we work hard every day to nurture and strengthen the human-animal bond. Our passion and dedication to those we serve is reflected in the promise we make to our clients each and every day.