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Front Desk / Customer service

available in Doral, FL

Salary: $14 /hr

Our company is seeking energetic, outgoing, proactive and well qualified candidates to interview for the position of Front Desk Attendant for our luxury condominium.

Responsibilities include:

• Greeting residents and their guests
• Coordinating deliveries of packages, flowers, restaurant food
• Duties may include controlling and monitoring security cameras
• Monitoring exterior doors to the building and maintaining a secure environment for our residents
• Controlling guest/vendor access to residential floors through elevator control system
• Controlling access to amenity areas such as the spa, pool and beach areas
• Attain exceptional scores for Owner Service and Satisfaction standards
• Review daily front office procedures and facilitate communication between owner and maintenance team members
• Ensure all areas are maintained in a professional and clean manner during shift
• Follow all safety and security policies, programs and procedures
• Be able to handle crisis situations in the event of an emergency
• Be able to answer the telephone and speak clearly and professionally
• Concierge services
• Work with all departments to ensure owner needs are met
• Any other applicable lobby responsibilities

Requirements:

• Previous hospitality experience or similar experience is a must
• Passion to work with people and willingness to learn
• Excellent interpersonal, organizational, written and verbal communication skills.
• Strong computer knowledge.
• Detail-oriented, team player, professional demeanor.
• High degree of self-motivation and ability to work alone if necessary
• Ability to consistently meet scheduled shifts
• Desire to meet/exceed exceptionally high standards
• English, Spanish is a plus

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