Job Posting Title Customer Service Specialist I / Front Office Agency 566 DEPARTMENT OF TOURISM AND RECREATION Supervisory Organization Lake Murray State Park Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation full time $15/hr Job Description Basic Purpose Under general direction of the Park Manager, the Customer Service Specialist I uses the reservation system to make/edit/cancel reservations, check-in/check-out guests, collects campsite and parking fees, assists with cleaning office area, assists with stocking resale merchandised and monthly inventory, and provides information about park facilities, local amenities, and upcoming activities in the area. Must be able communicate effectively verbally and in writing. Typical Functions Helps guests with campsite reservations and assist guests with parking fees. Responsible for collecting fees and processing credit cards in the office. Provide Park information to guests. Performs other duties as assigned when necessary. Flexible scheduling, weekends, and holidays required. Knowledge, Skills, Abilities, and Competencies Knowledge of basic arithmetic, collecting fees, and experience in technology. Ability to possess excellent customer service skills, to deal with the public in person, and on the phone and be able to resolve minor complaints. Must be able to learn the reservation system and operate it under little to no supervision. Education and Experience None. Additional Job Description All applicants tentatively selected for this position will be required to submit a background check. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'. Oklahoma State Government is the largest employer in the state of Oklahoma, employing over 35,000 diverse and talented employees in more than 100 state agencies, boards and commissions. Our workplaces can be found across the state from Boise City to Idabel, Hollis to Miami, and everywhere in between. To learn more about our state agencies, visit here. Industries: Government Administration Worker Size: 10,001 Employees Headquarters: Oklahoma City, Oklahoma Utilizing the Office of Veterans Placement provides eligible veterans additional services and interview opportunities for State of Oklahoma employment. Visit the webpage for additional details and information on how to apply.