Department: 12303 Accountable Care Admin - Epic Community Connect Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: M-F day shift with occasional nights and weekends during implementation waves. Local travel to physician offices will be required. Purpose: The Implementation Advisor Jr is directly involved in the support of the Epic Connect Program guiding the practices through all phases of the Implementation Program for assigned providers and practices. Responsible for management and quality of the ECC implementation program leveraging the standard project planning methodology customer satisfaction and serves as a communication liaison for assigned practices. Accountabilities: Establishes a relationship with the assigned practices to ensure the full potential and benefits of the EC Community Connect Program. Documents milestone completion for readiness workflow analysis testing training go-live and transition to post-live support. Ensures that all risks/issues are identified and resolved or escalated per service level requirements for each practice site assigned. Serves as a liaison between practice and HIT Epic build team. Conducts needs assessment and gap analysis of current and future state workflows. Collaborates with training team regarding training scheduling completion of training curriculum and need for remedial training or increased support needs. Provides a weekly summary status report to Manager EC Program and practice champions. Position Requirements: Education Required: Bachelors degree or equivalent knowledge) in Health Care Administration or related field. Experience Required: Typically requires 2 years of experience in EHR implementation support. Knowledge Skills and Abilities Required: Broad knowledge and competency in Electronic Health Records Epic preferred. Workflow knowledge in ambulatory care / provider practice settings. Demonstrated project management experience and systems implementation in healthcare setting ambulatory care preferred. Excellent written and spoken communication skills. Ability to be flexible with multiple tasks .Establishes good working relationships with physicians and practice staff.24x7 on-call support rotation. Ability to be flexible with multiple tasks. Proficient is MS Office suite Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties. Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care