Are you detail-oriented, organized, and passionate about the insurance industry? Join our client’s team as a Personal Insurance Account Administrator and play a vital role in supporting our clients and ensuring efficient insurance operations.

Position: Personal Insurance Account Administrator
Location: Mattoon, IL
Compensation: $38,000-$82,000 Potential Annual Bonus

As a Personal Insurance Account Administrator, you will be responsible for assisting our clients with their insurance policies and managing administrative tasks related to personal insurance accounts. Your key duties will include:

• Serving as the primary point of contact for clients regarding insurance policy inquiries, updates, and claims processing.
• Processing policy endorsements, certificates of insurance, and other policy documents accurately and efficiently.
• Maintaining client records and ensuring data integrity in our agency management system.
• Collaborating with insurance carriers to obtain quotes, policy information, and resolve client issues.
• Assisting Account Managers and Producers in preparing proposals and marketing materials for clients.
• Monitoring policy renewals and proactively reaching out to clients to review coverage options.
• Providing administrative support to the insurance team as needed.
• Marketing for the company, increasing customer portfolio.

Qualifications:

• Bachelor’s Degree plus previous experience (2 years) in a similar role within the insurance industry, preferably with personal lines; or 5 years experience in personal insurance
• Strong understanding of personal insurance policies, endorsements, and coverage types.
• Proficiency in insurance agency management software (e.g., Applied Epic, AMS360).
• Valid Illinois DL & valid Illinois Insurance Producer License

360 Talent Avenue is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran, status or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs.

Job Types: Full-time, Permanent

Pay: $38,000.00 - $82,000.00 per year

Benefits:

• Health insurance
• Paid time off

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

License/Certification:

• Insurance Producer License in Illinois (Required)
• Driver's License in Illinois (Required)

Ability to Relocate:

• Charleston, IL: Relocate before starting work (Required)

Work Location: In person