Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities
As a Lease Up Service Technician with Hines, you will oversee technical and mechanical work of the property to meet the standards of Hines. Responsibilities include, but are not limited:

• Complete assigned work orders generated from requests for service in a timely manner
• Oversee the property grounds and other amenities by performing general cleaning such as trash and debris disposal, pressure wash breezeways and pool areas, and painting curbs and signage as needed
• Be proactive in diagnosing the issues with the property and provide solutions that are in accordance with established Willowick policies, standards, and code requirements.
• Identifies areas for improvement and provides suggestions to improve overall efficiency and productivity
• Prepare vacant apartment homes for leasing and new move-ins via inspection, identify what requests are needed, scheduling with contractors and vendors as needed, and complete all maintenance tasks
• Appropriately handle all documentation and other paperwork in a complete fashion without disrupting other service requests
• Practice proper safety techniques with all mechanical or electrical equipment malfunctions, reporting any injuries, accidents, or other safety issues to the appropriate contact
• Support cost-cutting and expense control programs by verifying parts are up to standards for repair rather than a complete replacement when possible
• Follows guidelines for the proper and safe usage of hand, power tools, testing equipment, and safety devices and other items, as well as make sure items are returned
• Notify the supervisor about any items needed and evaluate what needs to be re-ordered without being wasteful
• Generally competent in understanding and following all current emergency procedures
• Adjust and operate the fire alarm and life safety systems
• Functional knowledge of the Willowick policies and standards
• Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment
• Successful completion of all required training programs within required timeframes
• Possess computer skills to administer the work order programs and building operations
• When applicable, obtain required city and/or government licenses or permits, i.e.:
  
  • The EPA CFC Universal Certification Technician certificate
  • Pool & Spa Operator

Qualifications

Minimum Requirements include:

• High school diploma or equivalent from an accredited institution preferred

• Two or more years' of maintenance or related experience preferred

• General knowledge of plumbing, electrical, general carpentry, HVAC, and appliances

• Appropriate EPA Certifications for refrigerant recycling

• Driver’s license to operate machinery in property

• Excellent interpersonal and communication skills

• Attention to detail, organization, and strong multitasking abilities

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