Accounts Receivable Associate

As an Accounts Receivable Associate at 2touch, your mission is to take charge of efficient and accurate management of incoming payments. You are responsible for streamlining invoicing and payment processing, maintaining precise record-keeping, and promptly reconciling accounts. Providing exceptional customer service, resolving payment-related issues, and collaborating with other teams are vital to ensuring a seamless payment experience. Your decisive actions optimize cash flow, enhance financial transparency, and contribute to the overall success of our company and its customers.

Outcomes

• Invoicing: Generating and issuing invoices to customers for products or services rendered.
• Payment Processing: Receiving and processing customer payments through various channels such as checks, credit cards, or electronic transfers.
• Recording Bank Deposits: Documenting and recording incoming payments deposited into the company's bank accounts.
• Accounts Reconciliation: Matching payments received with outstanding invoices and reconciling any discrepancies.
• Collection Activities: Following up on overdue payments, sending reminders, and initiating collection procedures if necessary.
• Customer Communication: Interacting with customers to address inquiries, resolve payment-related issues, and provide assistance.
• Record Keeping: Maintaining accurate and up-to-date records of customer accounts, invoices, payments, and collections.
• Cash Application: Applying received payments to the appropriate customer accounts in the accounting system.
• Aging Analysis: Monitoring and analyzing the aging of accounts receivable to identify potential risks and opportunities.
• Reporting: Preparing periodic reports on accounts receivable status, collections, and cash flow for management review.
• Collaboration: Working closely with other departments such as sales, customer service, and finance to ensure seamless payment processes and resolve any discrepancies.

The competencies required for a person in the role of an Accounts Receivable Associate at a payment processing point of sale company may include:

• Financial Acumen: Possessing a strong understanding of financial principles, including invoicing, payment processing, and cash flow management.
• Attention to Detail: Demonstrating meticulous attention to detail in reconciling accounts, recording transactions accurately, and maintaining precise records.
• Analytical Skills: Having the ability to analyze accounts receivable aging, identify trends, and make informed decisions regarding collections and payment resolutions.
• Communication Skills: Effectively communicating with customers to address inquiries, resolve payment-related issues, and provide exceptional customer service.
• Problem-Solving Abilities: Being able to identify and address issues related to payment processing, accounts receivable discrepancies, and collection challenges.
• Organizational Skills: Managing multiple tasks efficiently, prioritizing workload, and meeting deadlines in a fast-paced environment.
• Collaboration: Working effectively with cross-functional teams, such as sales and customer service, to ensure smooth payment processes and resolve customer concerns.
• Technology Proficiency: Utilizing Dynamics GP, payment processing systems, and other relevant tools to perform tasks accurately and efficiently.
• Integrity and Compliance: Upholding high ethical standards and adhering to relevant financial regulations, including data privacy and security.
• Adaptability: Being flexible and open to change, as the payment processing industry and technologies may evolve rapidly.

These competencies enable an Accounts Receivable Associate to effectively manage the financial aspects of the company, optimize cash flow, and contribute to a positive customer experience.

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.

Pay Range: $50,000—$62,700 USD

Job Type: Full-time

Pay: $23.25 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Accounting: 2 years (Preferred)
• Microsoft Excel: 1 year (Preferred)

Ability to Commute:

• Webster, NY 14580 (Required)

Ability to Relocate:

• Webster, NY 14580: Relocate before starting work (Required)

Work Location: In person