Duration: 12 Months extension

Interview: In-person/Teams

Skills:

As an End User Technical Support Analyst, resource will be responsible for:

• Working with the Active Directory Resources to schedule the migration of the users' desktops from their local network to the enterprise network.
• Performing the necessary tasks on the users' desktops to ensure a smooth and successful migration, such as installing software, copying data, configuring settings, and testing connectivity.
• Providing technical support and guidance to the users before, during, and after the migration process.
• Troubleshooting any issues that may arise on the users' desktops or the enterprise network.
• Documenting the migration activities and reporting any problems or feedback.
• At least two (2) years of experience in desktop support and maintenance.

• Experience with Windows 10, Active Directory, Microsoft 365, and Exchange Online services and how they work with desktops.
• Familiarity with User Profile data.
• Ability to work independently and as part of a team.
• Excellent communication and customer service skills.
• Ability to work under pressure and meet deadlines.

About our Company: -

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000 people including 600 Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115 Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80 commercial clients.

Recognized among Best Company to Work For by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.

22nd Century Technologies is an Equal Opportunity Employer" and s & all other parties authorized to work in the US are encouraged to apply."

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.