District Manager

Looking to be a star? You can be at Carl's Jr! Be a part of our growing company! Jump start your career in the fast-food industry and develop your customer service skills. At CLK, we pride ourselves in offering a rewarding work experience with an opportunity to grow within the company. For 80 years, Carl’s Jr has been a world-renowned restaurant providing guests with great service, great food, and a great work environment for our staff! Be a part of the legacy and apply today!

Benefits

• Pay Range: $65k - $70k annually
• Bonus potential up to $19k annually
• Sick Pay: 5 days per year
• Holiday Pay: 6 days per year
• Vacation Pay: accrued after 6 months of service
• Training and Development
• Discounted meals for employee and family members
• Health benefits: medical, dental, vision and life insurance coverages
• Flexible schedule: Exempt Status Position
• 401(k) plus company match after completion of one year of service in current position

Essential Function:

• Total Guest Satification: customer service experience,
• Ensures each Restaurant Management Team consistently provides a quality product
• All activities and decisions are completely focused on and driven by the Guest
• Evaluates each restaurant’s QSC standards
• Ensures all employees are trained motivated and empowered to deliver total Guest satisfaction
• Ensures all employees are trained, motivated and empowered to deliver total Guest satisfaction. Provides training, coaching and feedback in any deficient areas.
• Communicates all customer comments and concerns to the appropriate Restaurant Management Team member; follows up to ensure they are handled in a timely and effective way.
• Ensures all General Managers and GMITs receive appropriate orientation, training and development opportunities.
• Ensures all Restaurant Management Teams are hiring, training and developing all their employees to maximize performance in the restaurant.
• Makes tough decisions regarding all performance issues; confronts poor performance. Holds General Manager and GMITs accountable for results
• Utilizes effective time management, organization, planning, communication, delegation and follow up to achieve results.
• Takes calculated business risks to achieve specific results.
• Identifies potential new sites for new restaurants.
• Appropriately handles all interpersonal contacts in a positive and professional manner (i.e., vendors, regional and corporate personnel).
• Serves as a role model and sets a positive example for the entire team
• Monitors procedures to ensure the safety and security of all employees, customers and company assets (building, cash, equipment and supplies).
• Is of high personal integrity and treats all employees with honesty, respect and dignity.

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Requirements

• Authorization to work in the US
• Able to read, write and speak English
• Must have reliable transportation to work / Driver’s license in good standing
• Flexibility to work store openings, closing, late nights (24 hours), weekends, and holidays
• Neat, clean, and professional appearance and adhering to the uniform policy
• Able to use Microsoft office at a basic skill level (outlook, word, excel and power point)
• Candidate must pass a drug screen and complete a background check and MVR check (Subject to periodic and random drug screening and annual background and MVR check)
• Available via telephone, cell phone, or other communication devices
• Demonstrates a desire to advance in management
• Establishes an environment of trust to ensure honest, open and direct communication and provides a process that works up, down and across the organization.
• Is performance oriented and driven; clearly communicates performance expectations, measures performance results, recognizes and rewards good performance and is intolerant of poor performance.

Qualifications

• College degree in business, management, hospitality, or finance
• Minimum 3 years’ experience in restaurant management (QSR, full or convenience)
• Current or previous experience as a Certified Training Manager (CTM)
• Current or previous experience as a Region Training Manager (RTM)
• Certified in Foodservice Sanitation (as required by jurisdiction)

Skills and Physical Demands

• Possess a friendly and enthusiastic attitude
• Ability to take initiative and solve problems
• Ability to occasionally lift to 50 pounds
• Ability to walk, stand or sit for extended periods of time
• Ability to perform repeated bending, standing, and reaching
• Ability to work well under pressure in a fast-paced environment
• Ability to maintain physical condition appropriate to perform assigned duties
• Ability to handle guests’ concerns and complaints professionally and calmly
• Effective communicator with team members, General Managers, and corporate office staff

We look forward to considering qualified candidates.

Thank you for your interest!