CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you’re ready for a rewarding new career, join Team Bronson and be part of the experience. Location Bronson Cancer Center - Kalamazoo Title Medical Assistant Cancer Center Breast Clinic Working under provider and/or nursing direction, provides clerical support to the Cancer Center. Including but not limited to obtaining patient record, rescheduling patients, and triaging phone calls. Cancer Center Medical Assistant's room patients, provide clinical information, and support to Providers and Nurses. Processes and posts information to patient charges and educates patients and families about care. Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) required MUST MEET ONE OF THE FOLLOWING: Successful completion of an accredited medical assistant program CMA/CCMA/RMA certified Meet eligibility requirements to take CMA/RMA and must be obtained within 6 months of hire Note: Vocational Coordinator to determine eligibility requirements for CMA or RMA within 6 months. BLS certification is required within 90 days of hire/transfer. Knowledge of clinical skills as required with Medical Assistant Certification/Registration. Effective problem-solving and prioritization skills. Must possess excellent interpersonal skills and process information in a confidential manner. Must be able to communicate clearly and effectively with patients, doctors and other staff. Ability to maintain patient confidentiality. Ability to work independently and function as an integral team member with other healthcare professionals. Must have personal computer skills with EMR experience highly desirable and the ability to input and retrieve data from the organization's computerized systems. Must have excellent verbal and communication skills. Ability to maintain positive customer service. Ability to establish effective working relations with physicians, office staff, and employees in a team environment. Must maintain the highest level of confidentiality. Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. Involves considerable standing or walking, regular lifting of light-weight objects (i.e., 20 pounds or less) and assisting with heavier tasks such as assisting in lifting and moving patients. Minor straining or fatiguing positions must be assumed, and some fatiguing physical motions are required. Prepares patient for examination including patient assessment, histories, vital signs, and medication reconciliation. Document pertinent information in chart. Maintains documentation standards and reviews chart prior to appointment to assure previously ordered tests have been completed and reports are present in chart (EMR). Investigating the need to reschedule appointment if testing is not completed. Scanning of documents into chart prior to scheduled visit for provider review. Accurately documents required information in patient charts. Set up and assist physician with limited procedures (pap/pelvic, etc.). Schedule outside tests or procedures for patients in other departments or facilities such as x-ray, MRI, etc. Prepares patients for tests/procedures by providing appropriate instructions. Stock exam rooms with supplies as needed. Conduct day to day inventory of supplies and report items to be ordered. Assist in the scheduling and rescheduling of appointments in EMR system as required. Able to screen calls and determine urgency, necessity of appointments in EMR system as required. Able to screen calls and determine urgency, necessity of appointments or whether phone advice is sufficient. Attend staff, educational or other meetings as required. Performs other related duties as assigned by nurses, practice manager, or physician. Shift First Shift Time Type Full time Sign-On Bonus External Candidates Only: Up to $1,500.00 Retention Bonus External Candidates Only, $1,500.00 Scheduled Weekly Hours 40 Cost Center 8827 Hematology and Medical Oncology (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates (“Bronson”) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Bronson Healthcare is a community-owned, not-for-profit health system that has been serving southwest Michigan since 1900. Today, with a workforce of 9,000 people and 1,500 medical staff members, it is the area’s largest employer and leading healthcare system. Bronson provides care in virtually every specialty and offers a full range of services from primary care to critical care at more than 100 locations. Bronson’s exceptionally high quality standards enable us to do what’s right for our patients and their families. We are empowered as individuals and as teams, to apply our skills and experience so that every patient receives safe, timely and effective treatment. What’s more, our state-of-the-art, technology and evidence-based processes give us the tools we need to deliver the right care, at the right time. By putting each patient and their family at the center of our work, we demonstrate the dignity and respect we have for each individual we serve. This unwavering commitment to serving others combined with our unique healing environment helps make the patient experience here an exceptional one. The excellence and Positivity of our employees and medical staff has contributed to Bronson Healthcare being ranked by Forbes as one of America’s Best-In-State Employers (2022-23), by Newsweek as one of America’s Greatest Workplaces for Women (2023) and by the National Association for Business Resources as one of the 2023 Top 101 Best and Brightest Companies to Work For.