The Work

The F B Supervisor has the key role of delivering 1UP’s Legendary Hospitality. In addition to having impeccable experience in food and beverage operations and supreme people and customer service skills, you will have responsibilities including:

Operations

• Refining and leading to ensure that the environment is clean, safe, and in good repair for employees and guests exceeding health and sanitation regulations

• Establishing and exceeding all key metrics including cost of goods, labor % goals, and KPIs set by management

• Oversight and direct responsibility for bar processes and procedures:

  • Inventory Management protocols and Purchasing Standards

  • Receiving spirits, beer, wine, NA beverages, and bar consumables
  • Event inventory and set-up

• Implement and evolve 1UP VIP Loyalty and Selling programs 

• Appropriately involves and/or resolves MoD of any potential employee issues or guest concerns

• Assesses guest demeanor and follow alcohol awareness procedures, promptly reporting any concerning 

behavior to management

• Open and close responsibilities

• Establishes Bar planning calendar for events, weekly specials, holiday specials
• Innovative cocktail design and presentation for specials

Supervisory

• Supervise F B operations, while holding self and teams accountable to company standards and the non-negotiable outcome of an AMAZING guest experience

• Co-lead in attracting, hiring, training, and retaining top talent for all restaurant operations

• Setting and managing optimal staffing levels and scheduling 

• Creating and leading new hire and on-going training programs to ensure all team members have the knowledge and resources to perform at a high level

• Demonstrate effective communication, conflict and incident resolution

• Setting and managing employee performance standards; performance feedback ongoing and disciplinary action as needed

• Continual assessment of employee’s work experience and performance through check ins and proactively addressing employee concerns in a timely manner

The Requirements 

Proven track record in bar operations 

• Mastery of F B responsibilities with at least 3 years supervisory experience

• Creativity with ability to infuse new ideas while taking direction

• Bartender Experience and willingness to roll up sleeves as needed behind the bar at any time

• Team player

• Experience working in a high-volume, fast paced restaurant/bar 

• Ability to account for and manage controllable line items, analyze and provide input on cost saving measures, proper execution, and efficient output

•  Physical demands* include but are not limited to: 

  • Must be able to stand and exert fast-paced mobility for several hours at a time

  • Must have a good sense of balance, be able to bend, reach, mop, sweep, and kneel and have the ability to lift bus tubs, glass racks and trays frequently weighing up to 25-50 pounds

  • Work conditions with both hot and cold temperatures

• Must be Age 21 or older to apply

• Has or ability to obtain all required food service licenses or certifications

Check us out or follow us on social media at @PLAYat1UP.com 

*The physical demands described above are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an Equal Opportunity Employer and we focus on an inclusive culture and celebrate everyone for who they are and their unique skills and abilities. We do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.