2 IT Support Specialist Jobs in Upland, CA
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1st Commercial Realty Group is Hiring an IT Support Specialist Near Upland, CA
JOB CLASSIFICATION: Salary
LOCATION: Upland, CA
REPORTS TO: Operations Manager
SUPERVISES: None
TRAVEL: Required
Position Summary:The Information Technology Specialist will provide technical support to our end users, administrate end-user devices, and set up technology across multiple offices in multiple states. The IT specialist needs to have a solid understanding of how computers and networks operate in a highly segmented environment with a focus on security.
We’re looking for a responsive, highly productive professional who can work with numerous employees and vendors to ensure continued success through corporate projects.
KEY DUTIES and RESPONSIBILITIES:
- Install and maintain computer technology, including laptops, video conferencing equipment, printers, copiers, mobile devices, and more. Software installations and upgrades and replace hardware as needed
- Manage the company's technology infrastructure, including hardware, software, and network systems
- Develop and Implement IT policies and procedures to ensure the security and integrity of our systems
- Manage the company’s Inventory by keeping track of all IT related hardware and accessories, as well as purchasing to replenish when necessary
- Stay up to date with the latest trends and developments in technology/software and make recommendations for improvements to our systems and processes
- Ensure full IT compliance from both an application and infrastructure perspective, meeting all internal and external security/regulatory requirements
- Ensure proper functionality of the company’s phone systems, including desk phones and cellular phones.
- Provide first-line support for day-to-day systems issues to solve problems with all levels of employee skillset
- Set up workstations for all employees which entails hardware setup, software installation, user account setup, cable connectivity, phones, security measures, and ensuring proper operation
- Remotely operate systems for our teammates who work in remote offices or from home
- Skilled in operating systems, application software installations and upgrades, virus protection and eradication, information security, confidential data, and disaster recovery policies, plans, and procedures
- Strong customer focus and experience collaborating with all levels of an organization
- Effective team player, collaborative, organized, excellent communication and relationship-building skills, and demonstrated a high level of independent problem-solving, integrity, and dependability
- Security first mindset
- Three plus years of information technology or network experience with Microsoft operating systems, troubleshooting to resolve hardware and software problems, and/or providing technical support services
- Experience with Microsoft products, PC hardware components, Windows desktop operating system and application software, networking technologies, and firewall experience is a plus
- Some hardware maintenance, assembly, and repair skills are required
- Experience with Azure Active Directory/Microsoft Entra ID and Azure Rights Management
- Experience with mobile device management (MDM)
- Experience with Intune\Endpoint Manager
- Administration experience in Microsoft 365 & Microsoft Exchange
- Experience with PowerShell scripts for Microsoft 365 Management
- Experience with Remote monitoring and maintenance (RMM) systems
- Experience with server operating systems (Windows Server 2016, 2019, 2022)
- Work is performed while standing, sitting and/or walking
- Requires the ability to communicate effectively using speech, vision, and hearing
- Requires the use of hands for simple grasping and fine manipulations
- Requires walking, bending, squatting, crawling, climbing, reaching
- Requires the ability to lift, carry, push or pull up to 50-75 pounds
- Retirement Account - Company match contribution
- Dental Insurance
- Health Insurance
- Paid time off
- Vision Insurance
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Job Summary
Full Time
$82k-102k (estimate)
05/24/2024
06/06/2024
1st-comm.com
Upland, CA
100 - 200
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The job skills required for IT Support Specialist include Azure, Troubleshooting, Communicates Effectively, Problem Solving, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
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IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
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The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
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These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
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IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
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Some employers may accept IT support specialists without formal education who have computer experience and certification.
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Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.
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To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.
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Successful technical support specialists possess common characteristics and aptitudes.
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Step 3: View the best colleges and universities for IT Support Specialist.
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