Help Desk Enginner. Location: Boston, MA. Hybrid. General Duties / Scope of Services. Provide timely, comprehensive technical support to end users. Availability: 8x5 (Monday-Friday) on-site (with limited opportunity for hybrid). ad hoc support as needed. Flexibility in number of contract days per month is also preferrable (e.g. option to reduce from 5 to 4 days per week, if appropriate for support needs). Local presence near Shell Boston office (...