Description

• Give 110% effort towards Customer Service at all times; this includes maintaining a well-kept café, welcoming mannerisms, and creating a legendary experience for guests.
• Prepare and serve food and beverages in a timely manner using standard formulas and direction.
• Act as cashier by processing payments in the form of cash, gift cards, or credit card in exchange for café items
• Demonstrate outstanding selling and people skills by building rapport with customers.
• Contribute to general cleanliness of the café and lobby area; keep the café stocked with products, communicating with management when product inventory is low or out.
• Handle all equipment with care.
• Stays informed on the café’s menu offerings, including seasonal specials. 
• Supports team members during busy periods and helps 18° staff as required. 
• Ensure compliance with health and safety regulations and food handling standards. 
• Special assignments as designated by Manager.

Requirements

• Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance. 
• A desire to help out where needed and work as part of a team. 
• Passion for providing extraordinary service. 
• An appetite for learning (and great food). 
• Flexibility to work a variety of shifts. 
• Ability to work positively in a fast-paced environment. 
• Pursuing High School Diploma, or a General Education Degree (GED) is preferred. 
• Maricopa County Food Handlers Card required. and Desirable Attributes

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change, i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments.