Description

1736 Family Crisis Center offers crisis intervention services, including four 24- hour hotlines, as well as longer-term services in client advocacy and outpatient psychotherapy. The residential counseling and support services include shelter programs for (1) runaway and homeless adolescents, (2) domestic violence and human trafficking victims and their children (emergency and transitional programs (3) Homeless prevention and rapid re-housing services for the general population and Veterans and their families. Community outreach programs are provided to educate the public and prevent mental-health problems in the general population and in targeted groups to at-risk populations.

RESPONSIBILITIES:

• Provides case management services, including assessment of client needs, and follow-up in order to ensure that clients' counseling, medical, job development, and related needs are met by community resources
• Provides formal and informal individual, group, and family sessions for clients, and, as needed, for aftercare clients
• Provides life skills training, e.g., developing resumes, preparing for interviews, budgeting, stress management, communications skills, etc.
• Assists client with job development activities. Assists with developing and implementing appropriate treatment plans, including but not limited to social work/advocacy plans
• Provides and develops referrals to appropriate services
• Reviews assigned cases in all aspects and takes responsibility for completion of all goals and objectives. This includes ensuring that all record keeping, advocacy, and social work services are carried out as needed, in a high quality and timely manner
• Accompanies clients to court or social service providers as needed
• Provides client crisis intervention during scheduled shift
• Ensures client adherence to house rules, taking disciplinary action when appropriate
• Provides advocacy services for clients
• Conducts counseling groups for clients, as directed; Conducts life skills training groups for clients, as directed
• Conducts parenting education groups for clients, as directed/necessary for population needs
• Assists with client therapeutic recreation/art activities
• Provides for the physical safety of clients in the event of accidents or disasters; Helps
• Coordinate/conduct client fire and earthquake drills, as directed
• Answers telephone for business-related calls
• Maintains appropriate client records and participates in recordkeeping, as directed
• Attends meetings as directed, including but not limited to weekly staff meetings related to client issues
• Performs outreach duties as directed

Qualifications

QUALIFICATIONS AND EXPERIENCE:

• B.A. Degree in Social Work, Psychology or related field or be a high school graduate with a minimum of 4 years demonstrated experience providing case management services to vulnerable populations
• Experience providing case management to clients
• Organized and able to prioritize workload
• Able to work in a fast paced environment
• Excellent computer skills; Microsoft Word and Excel
• Excellent written and oral communication skills

EQUAL OPPORTUNITY EMPLOYER:

1736 Family Crisis Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation, and any other status protected by state or federal law.