Job Summary: The Billing Specialist will be responsible for maintenance of the revenue cycle management for EXOS Institute locations as well as will be responsible for training of new billing and client facing positions as it relates to the EXOS Institute PT business. This role will be responsible for scheduling, verifying insurance benefits and management of client services at their local institute. JOB RESPONSIBILITIES: Accurately verifies insurance benefits and completes verification summaries including completion of insurance verification forms. Accurate and timely completion of assigned MBO queues in pre-registration, charge review, and claim edits. Adheres to productivity and quality standards set forth by Administrative Leadership. Answers the phone calls in a timely manner, assists or directs the caller to the appropriate person or department. Documents, tracks, and communicates any concerns regarding any work queue and/or insurance verification problems to the Facility Manager and PT Director. Maintains active credentials to all assigned payor portals Has ability to manage A/R for multiple clinical locations. Is proficient in EMR platforms, in particular, WebPT. Maintains client relations through scheduling therapy appointments, massage appointments and timely communications with clients via email or phone. Will communicate with billing specialists at other clinical locations to ensure revenue cycle management is up to date and appropriately tracked. An Ideal Candidate would have: A Bachelor’s Degree 2 years of experience in an administrator/front desk role in a medical office (ie physician, physical therapy, chiropractor, dental office) Previous physical therapy billing experience Excellent communication skills and organization The ability to coordinate internal and external communications in a professional and timely manner An understanding of HIPAA Laws and Protected Health Information Proficiency in Microsoft Office/Google Sheet/Docs Experience with an electronic medical records system preferred Experience working with former/current professional athletes Who We Are: An industry leader in holistic human performance, Exos has spent almost 30 years preparing a variety of audiences to achieve and exceed their goals. Working with elite athletes on the world’s stage, the military, employees of Fortune 100 companies, and members of the community, our coaches, methodology, programming, and technology can be found at over 400 locations around the globe. Simply put, we are a coaching company that “gets you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos Fit app, as well as immersive team-building experiences and virtual personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development. While our reach has expanded, our own goal has remained the same: using evidence-based methodology and strategic programming to help people all over the world unlock their full potential and achieve their goals. We are an equal opportunity employer EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities. Learn more here: EEO is the Law EEO is the Law Supplement