167 Hospitality Group is hiring a Lead Maitre D’ for BAR167 Bistro & Lounge.

BAR167 Bistro & Lounge

5 Fulton Street

Charleston, SC 29401

167’s maitre d’s are the first glance into the restaurants, and BAR167’s staff showcase genuine hospitality. The Lead Maitre D’ starts the guest experience off with a positive presence that matches the restaurant’s style. Engaging with the guests, displaying confidence, and being prepared to seat are key attributes for the Lead Maitre D’ position.

Previous experience as a host or maitre d’ is required. 167 works with RESY as a guest book and table assignment, previous experience with RESY is a plus.

This position works closely with the management team to communicate private events, special requests, seating during service, and training new maitre d’ hires.

With a mix of reservations and walk-ins, the Lead Maitre D’ is able to organize the seating to ensure maximizing the tables. Strategizing and making adjustments to the seating during service is the key to the maximizing of the dining room. The Lead Maitre D’ communicates the table needs to the team and sets the flow of the seating.

BAR167 has high standards for hospitality and customer service. The maitre d’ staff greets guests with an inviting and sincere welcome, engaging with them on the menu and restaurant offerings. BAR167 encourages the maitre d’ team to take notes in RESY and remember frequenting guests.

This position has flexibility of lunch and dinner shifts, with work availability requirements of Friday and Saturday. This position expects to work 25 to 35 hours a week, with an hourly wage of $25.

Job tasks

• Welcome guests, engage on table availability or wait times
• Use RESY portal for seating, plotting, and communicating to guests
• Direct team members on table needs and seating
• Walk guests to their seats
• Answer questions on 167’s menu to guests
• Communicate with team on guest requests, allergies, or preferences
• Create notes in RESY and recognize recurring guests
• Maintain the maitre’ d stand and merchandise

Requirements

• Lunch and Dinner availability
• Weekend availability
• Ability to stand for long periods of time
• Knowledge of 167’s menu
• Critical thinking and organization to map tables, plot, and pivot during service
• Positive attitude
• Customer service
• Business Casual attire

Benefits

• Weekly direct deposit pay
• Medical/Vision/Dental Insurance Package (full time)
• No Sundays
• 50% off dining at all 167 locations