Beauport Hotel is seeking a Cocktail/Lounge Server to join our team! The Cocktail/Lounge Server should possess and maintain a full working knowledge of food and beverage menu options in order to make suggestions to the guests. This server should maintain professionalism while having fun and being friendly. This is a weekend evening position.

Essential Functions:

¨ Greet and interact with customers in accordance with company standards

¨ Impart to the customer warmth and graciousness, much as you would give a guest in your own home

¨ Inquire throughout the course of the meal if the food, service, and dining atmosphere are to his/her satisfaction

¨ Be thoroughly familiar with menu items and related materials.

¨ Clean and maintain all working areas and equipment.

¨ Complete designated side work efficiently and thoroughly

¨ Use the suggestive selling method for building check averages

¨ Assist in resolving any complaints, and communicate disgruntled customers to the appropriate supervisor

¨ Undertake all reasonable tasks requested by supervisors

¨ Represent a positive working liaison with all other members of the kitchen and front of house staff

¨ Prepare and present bills to customers for payment using the point of sales system (POS)

¨ Obtain settlement from customers, either cash, credit or room charge, and settle bills using the POS system

¨ Practice guest safety and ensure correct billing to room when processing room charges

¨ Reconciliation cash, accurately charge credit cards, and make appropriate cash deposits at end of shift

¨ Close out and check out with manager once shift is complete

¨ Consciously assist in all company promotions when required

¨ Practice cleanliness and safety in all dining areas, liquor and wine storage areas

¨ Participate in daily staff meetings and department training meetings

¨ Understand and communicate daily specials and specialty menus to guests

¨ Deliver food consistent with expectations of proper timing of food courses

¨ Assist in training new employees and helping others

¨ Assist team members as needed to promote a positive teamwork environment

¨ Practice conscious knowledge of food allergies and safety, communicate effectively to guests with allergies, let manager know before ordering for guest

Hotel Specific Essential Functions:

¨ Ability to stand for 8 hours’ length of time

¨ Ability to walk and/or stand approximately 90% of shift

¨ Ability to lift 50 lbs.

¨ Ability to bend frequently during a shift

¨ Ability to repetitively use manual dexterity

¨ Ability to perform repetitive range of motion

¨ Ability to move quickly based on needs

¨ Ability to reach overhead and lift repeatedly

¨ Ability to effectively communicate, often in a public forum

¨ Ability to read, write, understand and speak English

Working Environment:

¨ Hotel property with approximately 100 guest rooms

¨ Work will primarily take place in kitchen, all back of house areas, and F&B service areas

¨ Group and solo work

¨ Practice and observe all safety procedures

¨ Interior of hotel, in all areas with exposure to extreme temperatures

¨ Exterior of hotel, including roof top lounge, with exposure to sun, heat, cold, and changing weather conditions

¨ Exposure to various hazardous chemicals according to SDS Right to Know law.

The Beauport Hospitality Group is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law.

Experience and Skills:

¨ 2 years serving experience in a high volume restaurant

¨ TIPs certificate

¨ Prior Wine/Liquor knowledge

¨ Ability to upsell

¨ Ability to work in a team working environment

¨ Successful experience in handling large parties

¨ Ability to operate smoothly under pressure and stress
Job Benefits:

¨ You are eligible to participate in our company’s Health and Welfare benefits, including Harvard Pilgrim Medical, Guardian Dental, and Colonial Whole or Term Life, Disability, Accident, and/or Cancer insurance plans.

¨ Beauport Hospitality Group offers an ongoing benefit of paid time off. Paid sick time will be accrued in accordance with Massachusetts state regulations (M.G.L.c.149,148C). Sick time accruals will begin upon start date and may only be used after 90 days of employment.
From: Cruiseport Gloucester LLC