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2 Service Coordinator Jobs in Wakefield, MA

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128 Plumbing, Heating, Cooling & Electric
Wakefield, MA | Full Time
$74k-95k (estimate)
4 Months Ago
Sentenia Systems
Wakefield, MA | Full Time
$43k-54k (estimate)
2 Weeks Ago
Service Coordinator
$74k-95k (estimate)
Full Time | Consumer Services 4 Months Ago
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128 Plumbing, Heating, Cooling & Electric is Hiring a Service Coordinator Near Wakefield, MA

Service Coordinator

128 Plumbing, Heating, Cooling & Electric.

Wakefield, MA

is currently seeking a high energy, self-motivated individual to manage inbound calls and scheduling duties within the office.

About Us:

128 Plumbing, Heating, Cooling & Electric is a growing service and installation company that has been in business for 30 years now.

We're looking for a hardworking, quick-thinking, passionate person to fit our team's positive culture in our office and raise the bar for our incredible technicians. The highest level of service and workmanship is what keeps us moving. Please check out our website, Facebook and Instagram pages, and Youtube videos to see if this would be the right company for you.

Job Description for the Service Coordinator with 128 Plumbing, Heating, Cooling & Electric:

  • Properly dispatch multiple technicians
  • Determine the technician skill set
  • Scheduling
  • Basic data entry
  • Daily Performance Reporting
  • Exceptional communication with customers, technicians, and management

Experience for the Service Coordinator:

  • Previous experience multi-tasking between multiple projects
  • Working independently
  • Computer experience is a plus
  • General understanding of Microsoft Windows, Office, and the Internet

Requirements for the Service Coordinator:

  • Must be able to multitask and handle a fast-paced environment
  • Manage multiple jobs at one time
  • Ability to communicate and understand customer concerns
  • Continuous communication with technicians and management
  • Punctuality
  • Prior dispatching preferred

Benefits for the Service Coordinator:

  • A Team Environment
  • Paid Holidays
  • PTO Days
  • Paid Training and Education
  • Company Events
  • Health, Vision, and Dental Insurance (Covers 73% of Health Benefits)
  • Retirement Plan with 4% Company Matching

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$74k-95k (estimate)

POST DATE

01/08/2024

EXPIRATION DATE

05/20/2024

The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Coordinator job description and responsibilities

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The service coordinator acts as the clients’ advocate, explains the available options to the clients, and keeps records of the services offered.

03/03/2022: Ogden, UT

A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.

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A residential coordinator oversees the daily operations of nursing homes, ensuring patients get to receive optimal care and service.

01/13/2022: Rapid City, SD

Provided field support to environmental consulting companies and ensured a high level of customer service and customer satisfaction.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Coordinator jobs

A Service Coordinator works with a variety of healthcare professionals like Nurses to ensure their clients receive the best treatment possible.

01/08/2022: Petaluma, CA

A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

02/06/2022: Charlotte, NC

May responsible to provide medically related social work services so that each resident may attain or maintain the highest practicable level of physical and mental health.

02/26/2022: Clarksville, TN

Service Coordinator may monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.

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Must provide excellent customer service via active listening, a positive attitude, and professional and personalized communication.

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Step 3: View the best colleges and universities for Service Coordinator.

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