Company Federal Reserve Bank of Kansas City When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we’re building a dynamic and diverse team for our future. We are seeking a highly skilled and detailed-oriented person to join our Operations team. Ideal candidate will play a crucial role in ensuring our systems availability and functionality through expert management of cloud infrastructure, incident response, change management, release management, and system monitoring. This role is dynamic, requiring a balance of technical expertise, leadership skills, and strategic thinking to ensure the application functions effectively and supports broader business functions. Key Activities Cloud Infrastructure Management: Proficient in utilizing tools such as cloud watch and Grafana to monitor, optimize, and maintain cloud-based systems. Incident Management: Proven ability to coordinate, research, and resolve incidents promptly, ensuring minimal impact on operations. Change and Release Management: Expertise in overseeing and implementing changes to the infrastructure while managing releases seamlessly. Coordinate release schedules and ensure proper testing procedures are followed. System Maintenance and Optimization: Oversee the day-to-day operations, perform system checkouts after system maintenance. Responsible for the evening processing each day through completion. Hours may vary to support business needs, anticipated daily schedule is 12:00pm-8:00pm CT. Extensive on call rotation/responsibilities. May require late nights, early mornings, and weekends. Required Qualifications Typically requires at least 3 years of relevant experience. Associate’s degree in information technology or a closely related field from a technical/vocational school, an accredited college or university, or equivalent combination of directly related education and/or experience. Intermediate understanding of subject. Performs most work independently with general supervision and direction. May consult with management or more senior staff in decision making. Strong attention to detail with a proactive approach to problem solving. Excellent written and verbal communications skills for effective collaboration and documentation. Comfortable tracking down resources and leading meetings. Additional Information Location(s): Hybrid – Kansas City, MO Remote Eligible – No Screening Requirements: United States citizenship is required for this position. This position has additional screening requirements due to the information accessed while preforming the job. These additional screenings would be initiated at the time of offer acceptance and can take up to a couple of months to be completed. You can begin work before the screening is completed; however, continued employment is contingent on acceptable screening results. The areas screened may include education/employment verification, criminal history, credit history, and reference checks. Sponsorship: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. The Federal Reserve Bank of Kansas City will NOT sponsor a new applicant for employment authorization for this position. About Us Total Rewards & Benefits Diversity, Equity & Inclusion Who We Are What We Do Follow us on LinkedIn, Instagram, X (formerly Twitter), and YouTube Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) Yes Job Category Information Technology Work Shift Second (United States of America) The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Privacy Notice OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government. OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward. Why Our People Choose Us: Our reputation precedes us There will always be room for personal growth Our people are first You’ll find the right balance Your responsibilities will be meaningful We hope that you will be our future colleague.