Job Overview Pasadena Outpatient Behavioral Health Services provides comprehensive mental health services for our community ages birth through older age. Our continuum of care ranges from prevention and early intervention to intensive outpatient services for those with more serious and chronic conditions, including Full-Service Partnership (FSP) services. Staff provide services at our Prototypes sites and in the community. These services can include individual and group services, medication support, case management, and coordination withother healthcare services.Case Manager I provides service to clients through coordinating care across the HealthRIGHT 360's continuum of care, and with collaborating human services providers, as well as collaborating with clients to complete intake documents, outcome measures, and benefit applications. The Case Manager I works in collaboration with other members of the multidisciplinary team to ensure best possible treatment outcome for the client and provide treatment in accordance with HealthRIGHT 360's philosophy, goals, policies, mission, and vision. Services may be provided in outpatient offices, residential treatment, or in the field, based on client and program needs. Key ResponsibilitiesProvides intake services to clients, including opening the treatment episode, communicating as needed with EHR and Billing teams,entering financial/benefit information, and collaborating with program supervisors.Supports the client in applying for Medi-Cal or transferring Medi-Cal to LA County when appropriate.Gathers information on client s healthcare providers and completes all releases of information.Coordinates communication and external service linkage in collaboration with program staff.Serves as point of contact for clients receiving medication-only or Wellness services and ensures client records are kept updated.Assist with front desk/receptionist coverage.Education and Knowledge, Skills and Abilities Education Requirements:High School diploma or equivalent.Experience:Minimum of one year experience in the human service field and/or demonstrated expertise in areas such as chronic mental healthissues, substance use, family treatment, and recovery.Knowledge of and experience with providing trauma informed services.