Southeast. Always the right career direction. Job Description Summary Improves the quality of professional practice and the quality of patient care by educating patients and staff members. Job Description Essential Functions Patient/staff education includes prioritizing urgent patient calls in response to STAT appointments and urgent post-operative problems. Provide the ability for patients to be able to get questions answered quickly especially in urgent cases. Coordinating surgical & procedural care to include preoperative surgical & procedural education as well as post-operative care. Coordinate follow-up care for postoperative patients, which may include imaging, referrals to other specialists, and office visits with operating provider. Follows the physician into patient rooms to document the encounter including the history, review of systems, and physical exam. Updates the patient chart to reflect any changes or corrections to the past medical history, surgical history, social history, and medications as directed by the physician. Displays radiology images or other studies for physicians to review. Monitors all imaging studies and or testing to ensure they return in a timely manner. As well as letting the physician know of any delays, abnormal, and following up to completion. Maintains active knowledge of key billing and coding practices. Assist with surgery/procedural scheduling to include follow up on authorizations prior to surgery dates. Participates in work that improves patient care and the professional practice environment. Community awareness of services offered. Educating other providers and the community of the types of patient care provided and procedures that are performed. Assist with communication between primary care and referring providers. Direct Reports (supervised positions) N/A Qualifications Minimum Education Required Licensed Practical Nurse (LPN) Minimum Education Preferred Registered Nurse (RN) Minimum Experience Required One (1) year of prior clinical experience Minimum Experience Preferred Two (2) years of prior clinical experience Required Skills/Abilities Excellent verbal and written communication skills Strong decision making and problem solving skills Ability to effectively communicate in an emergency situation Ability to establish and maintain effective working relationships with clinic staff, hospital staff and physicians Strong technical/computer skills Shift Day Shift Details First FTE 1 Type Regular Join one of Forbes 500 best mid-sized employers in America. Equal Employment Employer Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities. Let's connect! Submit your resume to connect with one of our recruiters. Watch this three-minute film showcasing our history, team members, community and future. Join an award-winning team with a commitment to provide our patients with the safest care possible. Learn more about the Leapfrog Hospital Safety Grade of “A” that we recently earned in this news story. Southeast Health Medical Center Earns an ‘A’ Leapfrog Hospital Safety Grade We’re one of the area’s largest employers, and we’ve also been named as one of Alabama’s best employers, according to Forbes. Learn more in this news story. Southeast Health named to the Forbes Best-in-State Employers 2022 List Southeast Health is an academic community-based health system serving the healthcare needs of 460,000 residents in southeast Alabama, southwest Georgia, and the Florida panhandle. The organization includes, Southeast Health Medical Center, a 420-bed hospital with the region’s largest medical group and the Alabama College of Osteopathic Medicine (ACOM), the state’s largest medical school. The philanthropic arm of the organization is the Southeast Health Foundation, and its population health division is Southeast Health Statera Network. Southeast Health, a not-for-profit organization, exists to promote healing, prevent disease, educate medicine’s brightest minds, and bring wellness and prosperity to the region it serves. Delivering excellent patient care and top-notch educational experiences begins with great employees, which is why we constantly strive to improve the work experience for our 3,000 team members.