It's a great feeling to work for a company that does so much good for others around the world! Education: High school diploma or GED equivalent. Experience: 2 years administrative experience with advanced skill level in Microsoft Word and Excel is required. Advanced skill and experience in managing multiple databases and filing systems is preferred Supervises: None Summary: This position is responsible for using sound professional judgment and best practices to ensure quality services are provided to the service population especially in crisis situations while maintaining compliance with established program standards. To successfully perform this job, the employee may be expected to perform the following, with or without reasonable accommodations in accordance with the Americans with Disabilities Act of 1990: Essential Functions: 1. Provide full support to the Resiliency Through Healing program by ensuring the program staff have the tools they need to complete all contract requirements. 2. Maintain BCFS HHS professional and ethical standards of conduct outlined in BCFS employee handbook including demonstrating respect for agency staff, clients, and community members and complying with required dress code at all times 3. Screen and provide eligibility for all incoming RTH clients for individual counseling, Single Session Walk in clinic and support groups. 4. Provides general correspondence to clients regarding scheduled/rescheduled appointments, case closures and efforts to re-engage clients into program. Is responsible for accuracy and clarity of final copy. 5. Communicates effectively and professionally by phone or face-to-face with agency staff, clients and community members. 6. Responsible for program data entry and maintenance of RTH client records, Salesforce and RTH Bookings (client registration, case file entry into Salesforce, attendance records, client evaluation, and RTH client records). 7. Work in conjunction with Program Director and Clinicians to meet required grant deliverables. 8. Attend all required meetings and trainings as applicable. 9. Reports suspected child abuse/neglect as per BCFS HHS policy. 10. Maintains familiarity and knowledge of community resources and uses these appropriately to meet needs of clients with appropriate referrals. Maintains Air table of all Community Resources. 11. Participates in community outreach in educating parents, professionals, and others about program and agency services. 12. Maintain confidential files and information as per BCFS HHS Policy. 13. Other job duties as assigned. Measurable Deliverables: 1. Field calls, emails, clients on daily basis. 2. Maintain organized client files, and support databases. 3. Maintain accurate data entry and maintenance of client information into appropriate database 4. Attend all required trainings as applicable. 5. Maintains operational office equipment, and supplies at all times. 6. Contact clients and coordinate services through documented calls. Credentials, Skills and Abilities: 1. Maintain current licenses and certificates required for the position including but not limited to:  First Aid  CPR  Other 2. Pass a pre-employment drug screen, random drug screens and always maintain emotional control and professional composure. 3. Provide proof or work eligibility status upon request. 4. Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years) 5. Demonstrate the ability to: a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics. b. Communicate effectively in writing and verbally in English and Spanish. c. Work in a fast-paced environment. d. Maintain computer literacy required to meet the responsibilities of the position. e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. f. Travel as needed g. Manage time effectively and efficiently. 6. Bilingual preferred (Spanish) Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time Here at BCFS Health and Human Services, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission! BCFS Health and Human Services, is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof. BCFS Health and Human Services, is an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of BCFS Health and Human Services, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. English (United States) If you like to work with people that believe they can make a difference in the world, this is the company for you! EEO Statement It our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law. Click here to view the “EEO is the law” poster #LI-Administrative #LI-Associate #LI-Part-time BCFS Health and Human Services established in 1944 is a non-profit organization with locations and nationally doing noble work across Texas and the United States, specializing in community-based care for at risk families and children (abused and/or neglected & domestic violence), prevention & early intervention services, housing for young adults aging out of the foster care system, mental health & life skill services, advocacy and case management coordination for survivors of human trafficking, medical programs for women who are pregnant or post-partum, and serving families who have a child with a disability or special needs by providing them with an opportunity to visit the world’s first theme park designed with individuals with special needs in mind.