Role: Cisco Voice/ Cisco Network Engineer /Cisco Device Engineer

Position type: 6 months Contract.

Location: Hybrid 3 days onsite in either Sunrise, FL or Phoenix, AZ

Focus Contributes to analysis of business, application, and technical infrastructure requirements of the Meeting Technology Team. Supports the design, build, improvement and integration of infrastructure required to support the Meeting Tech Teams business portfolio or infrastructure platform in terms of robustness, scalability, availability and efficiency. Supports initiatives that deliver workable end-to-end infrastructure solutions that enforce Technology standards.

Key Responsibilities
Performs core technical aspects to supports infrastructure implementations, deployments and technologies related to Cisco Cloud Collaboration Technologies
Responsibilities include: Problem management, Incident management, and Change Management
Creates accurate project specifications
Drive proof of concepts to test new capabilities and technologies
Management and coordination of vendor and third-party escalation support
Provide technical input to create, maintain and implement content and standards
Familiarity with end to end design solutions to include integration, installation, implementation, troubleshooting and maintenance experiences.
Works on prioritized/assigned features for ongoing sprints
Proficient with Voice, Video and WebEx technologies

Education & Experience
Up to 4 years of experience with voice video and Cisco Webex platform on and off premise
Experience with a Cisco Cloud Collaboration tools and VoIP Protocols
Bachelor s Degree in computer science, computer engineering, or equivalent work experience
Microsoft Teams experience is a plus

Knowledge/Skills Specific technical knowledge in the following areas:
Cisco Cloud Collaboration Technologies:
Hybrid Calendar
WebEx App formerly known as " WebEx Teams "
Video Conferencing (Cisco TelePresence)
Room OS 11
Cloud Calling
Control Hub Administration
Site Service Administration
Jabber
VoIP Protocols such as SIP, MGoogle Cloud Platform and SCCP
Video Devices i.e., Cisco Room Series Room OS11, Desk Pro
Microsoft Exchange / Active Directory / Outlook/ Teams
Analytical skills and technical knowledge to take on service problems of moderate to high complexity
Able to decipher VoIP, Video and Webex topologies
Scripting and automation are a plus