We are currently seeking a detail-oriented and organized Direct Mail Specialist I to join our team, focusing on the administrative and accounting aspects of direct mail. This role primarily involves managing the financial aspects of direct mail projects, including billing clients based on print job specifications and ensuring accurate financial records. The ideal candidate will possess strong attention to detail, organizational skills, an aptitude for problem-solving, and customer service-oriented.

Responsibilities:

• Generate accurate and timely billing statements for direct mail print jobs based on project specifications.
• Answer phone calls and respond to customer inquiries in a professional and courteous manner.
• Address customer concerns and resolve issues promptly to ensure satisfaction.
• Greet visitors and clients as they arrive at the office in a friendly and welcoming manner.
• Assist with data entry, filing, and other administrative tasks as needed.
• Collaborate with team members to ensure accuracy and efficiency in all administrative processes.

Qualifications:

• Strong attention to detail.
• Previous experience in accounting or related field preferred.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Experience with QuickBooks is a plus.
• Knowledge about USPS regulations desired, with a willingness to learn and stay updated on postal guidelines and requirements.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to multitask and prioritize tasks effectively.
• Customer service-oriented with a positive attitude.

Job Type: Full-time

Pay: $22.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person