About Us

Trainual is a team of 100 super-talented folks obsessed with making small business easier. And while our team members come with diverse experiences, we’re united by our passion for making ideas happen. We launched the world’s first playbook tool in 2018, and today, thousands of companies in nearly every industry use it to scale their teams. 

Why Trainual? 

We’re a great place to work. AZCentral named Trainual the #1 place to work in Arizona. And Inc recognized us on their 2021, 2022, and 2023 Best Workplaces list. But we can’t say we blame them. We’re a hybrid team with an unwavering culture that recognizes everyone’s impact matters. 

We’ve got benefits on benefits. Above market pay, an annual experience fund, 4 weeks paid vacation (plus 5 sick days), the latest tech, parental leave, 401k matching, free One Medical subscription, and top-notch health care - just to name a few.

We’re disrupting the SMB industry. Our goal is to equip every team with a winning playbook. One that provides clarity around who does what and how. And with 7k small businesses scaling what they do with Trainual, we’re only scratching the surface. 

We’re in good company. In June 2021, we closed a $27M Series B round. And we partner with some of the biggest names in small business, including Shark Tank star Daymond John, Slack, Loom, the cast of The Office, and more. 

We all own what we’re building. Everyone who works at Trainual has life-changing pre-IPO equity. That way, you can be proud of what we’re building and sleep well knowing your teammates are (literally) just as invested as you are.

TL;DR

Trainual is looking for another incredible Product Designer to join the team! 

As a designer, you’ll create features that help our customers build their training, and track their company progress to hit their goals. As a member of the (super fun, super collaborative) UX team at Trainual there are endless opportunities to leverage AI, really flex your UI design skills, be creative, push boundaries, and solve really important problems for our customers as they build and scale their businesses. You’ll partner closely with a strong PM and squad engineers to make ideas happen and own your product line.

This role means joining a team of 5 incredibly collaborative, funny, and talented designers that truly love working together. Trainual’s designers all have influence and a stake in the product experience as a whole, and while all of our designers are “full stack” each has something they are a pro at, and they lean on and help each other along the way.

So… who are you? You’re obsessed with taking problems and breaking them down into bite-sized chunks. You love getting to know the user in a deep way so you can anticipate their needs. You are a bit of a UI geek, know your way around a design system and you love working with other designers to make our product better every day. 

Our design team is spread across a few different time zones, so we are flexible with our schedules (and making sure you get creative heads-down time!) based on what makes sense for each person. To collaborate effectively with our teams, we do try and keep some overlapping time open for collaboration most days—from about 9am PST to 2pm PST.

What you will contribute to:

• Exploring new product areas. The new squad we are building (that’s you!) will be testing out some new product areas for us that are adjacent to offerings we currently have at Trainual. Don’t worry—you’ll have plenty of guidance and support. Expect it to be exploratory and creative, and be willing to try things and fail fast, dust yourself off and try again. 
• Other feature work that keeps the business moving. There are so many opportunities to improve our product, and this squad will not only work on a new product line, but over time get to know and build other areas of the product as well. No part of our product or team is in a silo! Over time, you’ll become a pro.
• Our design ecosystem. Part of being on the team is contributing to an updating our design system. We have a great set of components and patterns the team has worked hard on. They are super collaborative about building files and working in ways that make it easy to share and scale. If you like to balance scaling and working within a system with creative innovation—this is the team for you!

• At least 3 of experience designing SaaS products.
• You have great UI and UX skills to bring our end-to-end user experience to life.
• You have experience with (and adore) Figma.
• Proven ability to creatively problem solve and how to design (and think) ahead.
• A great teammate and collaborator with your Product and Engineering counterparts.
• You’re used to working with stakeholders from all across the board - from creatives, to technical ninjas, to leaders on the executive team. 
• Bonus points if you love prototyping, animation, are or are particularly great at visual and UI design!

About the Team: 

You’ll be reporting to our incredible VP of Product Design, Liz Dube. Your squad will comprise of your Product Manager, as well as a talented team of engineers.

Compensation:

The base salary for this role is $110-140k based on relevant role experience & environment in SaaS capacities.

Our Benefits

Competitive salary: We pay at or above market salary in most cases and leverage extensive amounts of data to ensure everyone is paid well. 

Health insurance: We cover 100% of the employee premiums and significantly subsidize family plans. We use

Justworks to make benefits easy. We offer additional healthcare resources like RedirectHealth, OneMedical, FSA, and HSA. Plus all HSA-compatible plans are met with a company HSA match of up to $1,000 a year. 

Dental & vision: We offer subsidized dental and vision coverage. 

Short-term Disability Insurance & Life Insurance: We cover 100% of the premiums for Short Term Disability Insurance and 1x salary Life Insurance. You also have the option to purchase supplementary disability and life insurance through our provider.

Paid time off: 4 weeks of paid vacation. 5 days of paid sick time. 12 paid holidays.

Paid parental leave, including adoption: 8 weeks of fully paid time off.

401k with a 3% matching through Guideline 401(k). 

Experience stipend: Up to $500 per year to experience something new - whether that’s a new ice cream flavor or a new country.

Great tools: Each employee receives a Mac laptop and a 27'' display (or equivalent). We’ll also purchase any of the software or hardware you need.

Complete transparency: Everyone has full access to business metrics and financial information about the company.

Our Values

Show Up Ready: Plan enough to pull it off, and pivot if needed. For our customers and our co-workers, we embody preparation and order. We work from an agenda. We start and end meetings on time. We put in the effort to polish what we present, all in an effort to build trust with those around us. When a company hires Trainual, they expect an experience that feels simple. The appearance of simplicity requires tremendous planning and preparation, so this characteristic has to be a core trait of everyone that works here.

Make Ideas Happen: Execute on what you innovate. We don’t just tolerate change, and go along for the ride; we drive change. Companies are like cruise ships, and turning them can take some time. But turning the wheel happens in just a few seconds. It’s the decision to redirect, and to make something different. It’s the vantage point at the front of the boat where you can see where you’re heading, before anyone else knows. We are the ones to initiate this change. It’s up to us to have the vision, to always look forward, and to spot obstacles and opportunities before they become issues.

Carry the Groceries: Carry extra weight without being asked. Go above and beyond whenever you sense a need. Look for opportunities to impress, and be ready to roll your sleeves up to make someone else’s life a little easier. It’s what we do. "Before starting my first business, I bagged groceries at a supermarket in Massachusetts. No one ever expected me to carry the groceries to the car, but when I did, it made their day. It’s such a simple thing, and took only an extra minute of my time, but it made a tremendous difference in that customer’s experience at the store. At Trainual, be helpful everywhere possible." - Chris Ronzio, CEO

No Red Tape: Work hard to make every process easy. There is nothing more frustrating than a bureaucratic process, and you won’t find one here. Never make customers or coworkers jump through hoops. Don’t let policy supersede logic. You’ll never go wrong making things easier on others, so challenge every system that could have fewer steps, more automation, and less complexity.

Collect Experiences: Have endless curiosity for a new perspective and knowledge. We work with people in all different industries, from all different walks of life. In order to build trust, understand the real picture, and help create change, we need to build real relationships. Listen to others, and relate to them. Be an experience collector, so that you have an endless supply of topics that can be used to find common ground.

Everyone has a Key: In results we trust. You'll notice from your first day that every employee at Trainual literally has a key to the office. We trust you, or we wouldn't have hired you. Some people say trust is earned, but we believe that trust is the default. Everyone carries their weight, and everyone is an owner of what we are building. We won't tell you exactly how to get the job done -- you won't find micromanagement here. So, remember that your productivity is measured by your impact and your effort.

Hybrid Work at Trainual

At Trainual, we believe everyone has a key, literally. This value means you are an owner of your experience, productivity, and growth. We know everyone is different - productive at different times of day, in different settings, with different types of work. So what does this mean for the future of work at Trainual?

TL;DR - Work when, where, and how you work best. 

- Anyone can work from the office at any time. We often have remote folks in town working from our PHX office!

- If you live in Phoenix, there is not a specific requirement of days worked in the office, but our motto is "we like to see you more than we don't!"

- If you want to relocate to PHX, we will help make that happen! We want everyone to have a community, trusted relationships, easy collaboration, and a clear path for growth while maintaining autonomy, ownership, and flexibility.

- Regardless of where you live or how often you come to the office, Trainual has the expectation that when you are “at work” whether that’s at the office or working from home, you are in a distraction free environment. This includes having full time childcare. 

Location: 70% of our team is based out of Phoenix, AZ and our preference for new team members is local due to the ease of ad hoc collaboration and community building. However, we know great talent lives all over! If you don't live in Arizona and are interested in working at Trainual, we will consider each state on a case-by-case basis due to the implications of doing business in each state.

Visa Sponsorship: We welcome and support people of all different backgrounds (18% of our team was either born or raised outside of the US)! However, due to the constraints of being a small startup, we are not able to sponsor or take over sponsorship of employment Visas at this time. Check out our blog with more details here: https://trainual.com/trainual-embraces-remote-first/

Ready? 

I’m getting the feeling that you’re ready to click that apply button.

If you don’t tick every box, please don’t rule yourself out just yet. We’ve seen the research that women and other people in underrepresented groups tend to only apply when the checklist is all ticks. We prioritize hiring incredible human beings over simply ticking boxes – so if this role resonates with you, hit that apply button! 

Join us in building the turnkey operations manual and playbook solution for companies all over the world! We know you want to.