Overview: We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities: - Greet guests with a warm and welcoming attitude upon arrival - Check-in and check-out guests efficiently, ensuring accuracy in all transactions - Answer phone calls and respond to inquiries in a polite and professional manner - Provide information about hotel facilities, services, and local attractions - Assist guests with special requests or accommodations - Handle guest complaints or concerns promptly and effectively - Maintain accurate records of guest interactions and transactions - Collaborate with other hotel departments to ensure guest satisfaction - Perform night audit duties as required Skills: - Excellent communication skills, both verbal and written - Multilingual abilities are highly desirable (e.g., Spanish, French) - Strong phone etiquette and customer service skills - Knowledge of hotel operations and front desk procedures - Familiarity with phone systems and reservation software (e.g., Opera) - Ability to handle cash transactions accurately - Exceptional organizational and multitasking abilities - Problem-solving skills to address guest issues effectively - Bilingual proficiency is a plus If you are looking for an exciting opportunity in the hospitality industry and enjoy providing exceptional service to guests, we invite you to apply for the Front Desk Agent position. Join our team and be part of creating memorable experiences for our valued guests.

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Morning shift
• Night shift

Work setting:

• In-person

Ability to Relocate:

• New Orleans, LA 70130: Relocate before starting work (Required)

Work Location: In person