At Deft a Summit company, we are our clients’ most trusted advisor. The Deft a Summit company team humanizes technology. We actively listen to our clients, learning and collaborating to develop tailored proposals that perfectly fit their needs. Then we proceed to design, build, operate, secure and scale unique technology solutions with a singular purpose: to deftly deliver on the promise of technology.

The Deft team humanizes technology. We actively listen to our clients, learning and collaborating to develop tailored proposals that perfectly fit their needs. Then we proceed to design, build, operate, secure and scale unique technology solutions with a singular purpose: to deftly deliver on the promise of technology.

Deft is seeking a Technical Project Manager to support a wide range of technical transformation initiatives. In this role, you will work with diverse, cross-functional assignment teams and our clientele to lead the planning, estimation, implementation, and delivery of projects and programs. Our goal is to ensure the excellence of service delivery and customer satisfaction. 

The ideal candidate must be comfortable in a fast-paced multi-tasked environment, with the ability to drive processes, execute complex projects, and ensure adherence to program strategy throughout all phases of customer engagement. 

Do:

• Develop project plans that align with client needs/requirements for each initiative to track milestones, deliverables, schedule, deadlines, change, resource allocation, and budget 
• Coordinate project tasks to ensure successful solutions are implemented under the guidance of the management team 
• Develop, recommend, and implement necessary risk mitigation solutions 
• Coordinate and attend meetings related to projects; communicate between departments as required 
• Coordinate with technology teams across the company and with clients to define and drive any technical changes required for projects 
• Compile project status reports and provide updates to clients and management 
• Collaborate with and where necessary, mentor other Project Managers 

• Proactive leadership and top-down oversight in both internal and client initiatives, projects, and client installations from concept through completion 

• Ensure projects adhere to required standards of scope, requirements, deliverables, and timeline 

• Oversee necessary review of project(s) status; identify and communicate risks 

• Manage client expectations and balance the needs of both SCTG and our clients to ensure satisfaction for relevant parties 

• Serve as an escalation point for pre-installation client support issues. 

• Identify and anticipate the needs for additional project work by communicating with both clients and internal team members. 

• Experience in managing complex initiatives, including coordination of new implementations at data center facilities, managed services, application and infrastructure projects 

• Bachelor's degree in information technology, engineering, or related field preferred 

• 3 years in a project management office or as a project manager for a company 

• Microsoft Office Suite trained, experience in MS Project or Visio required 

• Highly organized and detail-oriented, as the PM will be directing projects across multiple departments 

• Excellent verbal and written communication skills 

• Excellent flexibility and wits, ability to handle fast-paced technical office environment

• Ability to assist in organizing, running, and documenting complex meetings 

• Ability to manage multiple priorities and to delegate as needed, with the leadership to inspire technical personnel throughout all stages of the project 

• Experience working with client vision, business objectives, and critical success factors

• Experience working with techniques and approaches related to the architecture, development, integration, and deployment of project phases

• Strong creative, analytical, and problem-solving skills, with the ability to balance logic with creativity 

• Skilled in estimating and common project management desktop tools

• Ability to deal with ambiguity and change 

• Ability to manage large or multiple projects with changing priorities 

• Make a difference for our clients daily 

• Find a way forward 

• Push to your potential 

• Care, and show up for each other 

Benefits: Deft a Summit company’s total benefit package is highly competitive, designed to support your success at work, at home, and at play – and includes, Flexible Time Off, RTA and CTA Transit Benefits, 401k with 4% employer match, free employee collocation and cloud account, technology allowance program with monthly payroll reimbursement, Life Insurance/Long Term Disability, Health Insurance with HRA/HSA Options, Vision Insurance, Dental Insurance, and a fun and casual work environment. Your recruiter will be happy to discuss all that Deft has to offer!

Pay Range: $100,000-$120,000/year

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. 

Deft a Summit company is committed to a diverse and inclusive workplace. Deft a Summit company is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

As part of this commitment, Deft a Summit company will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact hr@deft.com.