Champions, from the creators of Knighted, is a multi-faceted gaming and entertainment enterprise poised for continued growth over the coming years. Being one of the largest operators in the cardroom and hospitality industries in California and Florida, we are excited for our footprint in the Texas market. We are on a mission to change the gaming landscape through innovative people and corporate best practices, driving industry and organizational excellence. We seek out individuals that view the world through a lens of unlimited possibilities. We are a team that embraces curiosity and strategic vision balanced with integrity, quality, and good judgment.

The Housekeeping Supervisor is responsible for the planning, coordination, and execution of all housekeeping operations at the hotel to deliver an excellent guest experience while evaluating guest satisfaction and setting department targets and objectives.

You Will

• Manage and direct the daily operation of the Housekeeping department and public areas of the hotel
• Perform daily inspection of rooms and public areas
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures 
• Strive to continually improve guest and employee satisfaction and maximize the financial performance of the department
• Regularly inspect all fixtures, fitting, and appliances to ensure compliance to standards and take action as necessary to conform to Company standards
• Monitor the appearance, standards and performance of the housekeeping team
• Maintain good communication and work relationships with other departments, vendors, and guests
• Recruit, manage, train and develop the Housekeeping team and manage staff performance issues in compliance with organizational policies and procedures 
• Understand team member and guest satisfaction results 
• Manage housekeeping inventory and maintain par level of linen and supplies 
• Ensure compliance with all policies and procedures including but not limited to organizational, brand, OSHA, sanitation, and Health & Safety
• Perform other Duties as assigned

• Must be 21 years or older
• At least 3 years of management experience in a hotel High school diploma or equivalent required 
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service oriented manner 
• Must be effective at listening to, understanding, and clarifying concerns raised by team members and guests
• Must be able to multitask and prioritize departmental functions to meet deadlines 

We provide equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.