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Host
Summary of Position:
At Shell Shack the Host position greets the customer immediately when they enter the restaurant. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host controls the flow of the restaurant through seating and to alleviate servers from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for To Go Orders. The Host follows up with guests as they are leaving to ensure they had a great experience and invites them to return. They are attentive to the FOH atmosphere and ensure that the lighting, music volume, and overall cleanliness are all being kept up for a great first impression.
A good host can make or break a busy restaurant. More than just greeting, seating and answering phones, a great host prevents traffic jams and serves as the conductor of the overall flow of the restaurant. You're the organizer, the herder, and the first and last impression of the restaurant.
Essential Functions:
· Food & Beverage Quality Assurance
· Menu Knowledge
· Rotation Seating
· Welcoming
· Aware of Events & Specials
· Friendly & Attentive Customer Service
· Responsible Cash Handling
· Service Speed
· Maintain a neat, organized front-of-house environment
· Assist with opening/closing tasks and side work as needed
· Answer phones and schedule reservations with large par
Qualifications:
· Team Player
· Team Communication
· Performs assigned tasks
· Continuous development of food & beverage product knowledge
· Customer Service Skills
· Ability to maintain Professionalism at all times
· Ability to communicate clearly
· Ability to work well with others
· Ability to multi-task
General Physical Demands for the Position:
Hosts will regularly stand for long periods of time, bend, stoop, turn, lift, talk, walk, walk on uneven ground, carry and lift up to fifty (50) pounds. Team lift is required for anything over twenty-five (25) pounds or any awkward lifting.
Full Time
$21k-27k (estimate)
04/28/2024
06/27/2024
The job skills required for Host include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Host. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Host. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Host positions, which can be used as a reference in future career path planning. As a Host, it can be promoted into senior positions as a Banquet Captain - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Host. You can explore the career advancement for a Host below and select your interested title to get hiring information.