Why Join Superfeet Worldwide?

Superfeet Worldwide is not just a workplace; it's an exceptional community driven by a deep commitment to positively impact lives. With over 40 years of innovation, we focus on delivering shape and support to enhance the well-being of all individuals. Our brand thrives on a harmonious blend of biomechanical science and technology, a genuine passion for helping people, and an infectious love for fun. At Superfeet, we see our employees as invaluable contributors, fostering an inclusive environment that inspires growth and innovation and challenges the status quo.

We believe in a well-rounded lifestyle and offer a comprehensive compensation package that includes 100% employer-paid medical, dental, vision, life insurance, and employee assistance program premiums. We support a healthy work-life balance by providing paid holidays, vacations, sick time, and paid opportunities for community volunteering. Moreover, we value our employees’ future and offer employer matches for traditional or ROTH 401(k) and a $1,000 annual contribution to the charity of their choice. As an employee, you can also enjoy discounts on our products (think free).

Joining Superfeet means bringing yourself to be part of a team dedicated to shaping not only the lives of our customers but also your exciting career journey.

Who Are We Looking For?

Superfeet’s Director of Consumer Technology Product Experience will lead the development and execution of a progressive consumer technology experience strategy aligned with business objectives, prioritizing user-friendly and innovative experiences. You will direct the end-to-end technology journey for consumers, incorporating feedback into the roadmap and will build a high-performing team to execute initiatives. You will foster innovation, identify opportunities for self-sufficiency and strategically manage relationships with external technology partners. Join us in shaping the future of technology at Superfeet!

What You’ll Do:

• Live and breathe our core values, always striving to do the right thing
• Promote an inclusive and balanced work environment
• Develop and implement a forward-thinking consumer technology experience strategy aligned with the overall business objectives, addressing current and future needs
• Lead the identification and evaluation of emerging consumer technologies and trends to stay ahead of the curve
• Own the end-to-end technology experience for our consumers, ensuring a user-friendly, innovative, and responsive interaction with our brand
• Collaborate cross-functionally to understand consumer needs and incorporate feedback into the technology roadmap
• Prioritize and sequence technology initiatives based on their impact on consumer experience and overall business performance
• Build and lead a high-performing team capable of executing the consumer experience technology roadmap
• Foster a culture of innovation and collaboration to drive in-house development of key consumer experience technology solutions
• Identify opportunities for technology self-sufficiency without compromising quality or efficiency
• Cultivate and manage relationships with external technology partners when collaboration is deemed strategic
• Negotiate and oversee contracts to ensure the Superfeet’s interests are protected

Skills, Knowledge, and Abilities Needed:

• Strong understanding of current and emerging consumer technologies, with a track record of implementing innovative product solutions
• Excellent leadership and communication skills, with the ability to inspire and motivate cross-functional teams
• Strategic thinker with a consumer-centric mindset and a passion for delivering exceptional products and user experiences
• Demonstrated ability to build and manage relationships with internal and external stakeholders
• Experience negotiating and managing contracts with technology vendors and partners

Qualifications:

• Proven experience (8 years) in a consumer-focused, technology leadership role with a track record of success in developing and executing technology strategies aligned with business objectives
• Proven Experience (8 years) in digital or technology product roles with a track record of bringing successful consumer facing products to market

Compensation: $110,000 - $160,000/year (DOE)

Location: Hybrid role, based out of Washington or Oregon, with travel to headquarters in Ferndale, WA

Superfeet is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace and encourage individuals of all backgrounds to apply. We do not discriminate on the basis of race, color, age, religion, pregnancy, sex, sexual orientation, disability, gender identity, gender expression, national origin, genetic information, veteran status, marital status, or prior protected activity.