Job Duties

This position has previous retail customer service experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. Duties will include such tasks as customer interaction, delivering quality solutions for customer problems, and administering world class customer service.

Other Duties

• Delivers outstanding customer service to walk-in customers and telephone inquiries

• Continuously practices good listening skills with customers, The UPS Store team members, and leadership

• Takes ownership of the customer's needs and offers solutions

• Takes action to learn all product and service offerings, alternative solutions, and industry trends

• Operates all equipment, software, and devices and is willing to teach others

• Maintains a clean, organized, and safe working environment

• Performs other duties as assigned

Minimum Requirements

• High school diploma or GED required

• Strong computer skills, including Microsoft Office and Adobe Suite

• Outstanding phone skills

• Strong verbal and written communication skills, including spelling and math

• Prompt, reliable, and responsible

• Able to lift 40 pounds

• Willing and able to work up to 28 hours per week

Job Type: Contract

Pay: $13.00 - $17.00 per hour

Schedule:

• Monday to Friday

Language:

• English (Preferred)

Work Location: On the road